14 days already yet still no refund.

I had cancelled a transaction of 100 usd due to under review. Yet it‘s been 14 days and i still didnt get a refund. what can i do?

transaction id:099e904a-0e38-457b-b922-c457569dcb4b


hi can anyone respond

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Hello @Candy_Cat!

I have verified and and found that this purchase was voided before the purchase was completed.

This means that you might not see separate entry on your statement showing funds returning.

Instead, the original charge might be deleted from your statement as soon as your bank completes the declined charge process. Most banks complete this process immediately while others may take up to 14 days to complete.

Some banks do not support manual authorization hold requests. Please note that the final decision to release the funds before the authorization expiration date is always made by the issuing bank.

In cases such as this, the issuing bank waits for the authorization hold to expire before the cancellation is reflected on your statement.

Godspeed! :trident:

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