# $300 amazon gift card balance is hold by amazon **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [October 18, 2021, 11:22pm UTC](https://forum.gameflip.com/t/300-amazon-gift-card-balance-is-hold-by-amazon/38513 "2021-10-18T23:22:35Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Frank](https://avatars.discourse-cdn.com/v4/letter/f/3d9bf3/32.png) [@Frank](https://forum.gameflip.com/u/Frank)\ **Post date:** [October 18, 2021, 11:22pm UTC](https://forum.gameflip.com/t/300-amazon-gift-card-balance-is-hold-by-amazon/38513/1 "2021-10-18T23:22:35Z")
I bought the amazon $300 gift card on 9/28/2021, the balance was hold on 10/8/2021. The seller is no longer in the system. I have contacted amazon, amazon was asking for the gift card’s purchaser’s name and email to unlock the balance. I have filed the request 718171 on 10/8/2021 and later provided the chat screenshot with amazon. My last replied was received on 10/11/2021 from Gameflip support. Since then, no replied was received. I hope gameflip can look at this case and provide the purchaser’s name and email of that gift card, or refund me. Please help! My gameflip code: CH6JU6 ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [October 22, 2021, 10:57pm UTC](https://forum.gameflip.com/t/300-amazon-gift-card-balance-is-hold-by-amazon/38513/2 "2021-10-22T22:57:20Z")
Hello @Frank, I have answered regarding this case in the following topic: > [@Scam Seller - brian l - Please help!!](https://forum.gameflip.com/t/scam-seller-brian-l-please-help/38284/7): > > @MajorTom I have the same problem. The support team won’t response my request. Please look at request 718171. Thank you very much. Hope you have a great day! God Speed! 🔱 ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [October 22, 2021, 10:57pm UTC](https://forum.gameflip.com/t/300-amazon-gift-card-balance-is-hold-by-amazon/38513/3 "2021-10-22T22:57:23Z")