# About purchases being decline during check out **URL:** \ **Category:** Discussion - General\ **Created:** [August 18, 2022, 5:33pm UTC](https://forum.gameflip.com/t/about-purchases-being-decline-during-check-out/41143 "2022-08-18T17:33:10Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\ **Post date:** [August 18, 2022, 5:33pm UTC](https://forum.gameflip.com/t/about-purchases-being-decline-during-check-out/41143/1 "2022-08-18T17:33:10Z")
Hello Flippers, right now some of you already faced or might face declines while using Credit/Debit cards that previously worked within the Gameflip Marketplace. The error message is the one seen below: ![image](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/9/f/9fd57c041cf40ca4eb77f47f4a00777e61723eb0.png) While we are working to solve such it, and if you face such an issue, please remove your Credit/Debit card and add it again during the checkout process. Thanks! ---
**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\ **Post date:** [August 18, 2022, 5:33pm UTC](https://forum.gameflip.com/t/about-purchases-being-decline-during-check-out/41143/2 "2022-08-18T17:33:27Z")
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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\ **Post date:** [August 19, 2022, 4:21pm UTC](https://forum.gameflip.com/t/about-purchases-being-decline-during-check-out/41143/3 "2022-08-19T16:21:32Z")
Hello Flippers! After further working on the Payment Decline issue, our team could fix it and everything is back to normal - meaning that you shouldn’t be facing any error when trying to make purchases. In case you still have any issues with your purchases. Just contact us [through tickets here](https://gameflip.zendesk.com/hc/en-us/requests/new). ---
**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\ **Post date:** [August 19, 2022, 7:41pm UTC](https://forum.gameflip.com/t/about-purchases-being-decline-during-check-out/41143/4 "2022-08-19T19:41:54Z")