# Account Suspended and no one in support will help me or give me details!

**URL:** <https://forum.gameflip.com/t/account-suspended-and-no-one-in-support-will-help-me-or-give-me-details/13099>\
**Category:** Gameflip - Help & Bugs\
**Created:** [May 13, 2018, 9:21pm UTC](https://forum.gameflip.com/t/account-suspended-and-no-one-in-support-will-help-me-or-give-me-details/13099 "2018-05-13T21:21:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AndyV](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@AndyV](https://forum.gameflip.com/u/AndyV)\
**Post date:** [May 13, 2018, 9:21pm UTC](https://forum.gameflip.com/t/account-suspended-and-no-one-in-support-will-help-me-or-give-me-details/13099/1 "2018-05-13T21:21:07Z")

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My account was suspended 2 weeks ago for filing a chargeback on a transaction…but I never filed a chargeback for anything!! I have reached out to the support team over and over and I get the same reply with absolutely no details or proof that I did anything wrong! Can someone please help me straighten this problem out because I had nothing to do with any chargeback!! My invite code is RSDTV8

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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\
**Post date:** [May 16, 2018, 1:10am UTC](https://forum.gameflip.com/t/account-suspended-and-no-one-in-support-will-help-me-or-give-me-details/13099/2 "2018-05-16T01:10:40Z")

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As I checked your account was suspended due to you charging back within PayPal a purchase you made.

If you feel it is wrong somehow, please contact our support team at [support@gameflip.com](mailto:support@gameflip.com),

Thanks!

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**Author:** ![AndyV](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@AndyV](https://forum.gameflip.com/u/AndyV)\
**Post date:** [May 16, 2018, 5:45am UTC](https://forum.gameflip.com/t/account-suspended-and-no-one-in-support-will-help-me-or-give-me-details/13099/3 "2018-05-16T05:45:27Z")

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I have reached out to Gameflip support on multiple occasions and for weeks now. I have asked for details on what transaction it was specifically but I have not gotten anywhere with them. I did not nor would I ever file a chargeback. I want to resolve this issue and prove to them that I did not do what they say I did but Gameflip seems unwilling to even listen that is why I am on this forum with nowhere else to go to seek help! If I did something wrong I would just drop the whole thing and give up but I did nothing wrong! If they won’t respond to me what is my only recourse at this point? Please help!! Thank you

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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\
**Post date:** [May 16, 2018, 4:51pm UTC](https://forum.gameflip.com/t/account-suspended-and-no-one-in-support-will-help-me-or-give-me-details/13099/4 "2018-05-16T16:51:08Z")

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Hello @AndyV,

Please send me the ticket number via PM so I can check it for you?

Thanks!