# Account suspended for no reason ! Why no response? **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [February 20, 2017, 6:39pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244 "2017-02-20T18:39:54Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![NiTRO7d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/nitro7d/32/4200_2.png) [@NiTRO7d](https://forum.gameflip.com/u/NiTRO7d)\ **Post date:** [February 20, 2017, 6:39pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/1 "2017-02-20T18:39:54Z")
my account suspended i dont know why. i sold 3 products and received good rates from all buyers ! i need help because i can’t make any purchase or sell items Regards ---
**Author:** ![ModernRetro](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/modernretro/32/3348_2.png) [@ModernRetro](https://forum.gameflip.com/u/ModernRetro)\ **Post date:** [February 20, 2017, 7:03pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/2 "2017-02-20T19:03:08Z")
What kind of items were they? Game code? Gift Card? Please specify. ---
**Author:** ![NiTRO7d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/nitro7d/32/4200_2.png) [@NiTRO7d](https://forum.gameflip.com/u/NiTRO7d)\ **Post date:** [February 20, 2017, 7:05pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/3 "2017-02-20T19:05:24Z")
game code and gift cards. ---
**Author:** ![NiTRO7d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/nitro7d/32/4200_2.png) [@NiTRO7d](https://forum.gameflip.com/u/NiTRO7d)\ **Post date:** [February 20, 2017, 7:11pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/4 "2017-02-20T19:11:31Z")
my gameflip profile [https://gameflip.com/profile/us-east-1:021d9140-f0c2-4cf1-b1e8-e8b9bc24b872](https://gameflip.com/profile/us-east-1:021d9140-f0c2-4cf1-b1e8-e8b9bc24b872) ---
**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\ **Post date:** [February 21, 2017, 12:17am UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/5 "2017-02-21T00:17:36Z")
Hey @NiTRO7d, Please contact our support at [support@gameflip.com](mailto:support@gameflip.com), thanks! ---
**Author:** ![NiTRO7d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/nitro7d/32/4200_2.png) [@NiTRO7d](https://forum.gameflip.com/u/NiTRO7d)\ **Post date:** [February 21, 2017, 12:55am UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/6 "2017-02-21T00:55:53Z")
I did they told me Thank you for contacting us. After looking into your account, we see that it was suspended for the following reason(s): - High amount of failed credit card charges If you feel that you were wrongfully suspended or would like to appeal the suspension, please respond to this ticket so we can further investigate your case. ---
**Author:** ![NiTRO7d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/nitro7d/32/4200_2.png) [@NiTRO7d](https://forum.gameflip.com/u/NiTRO7d)\ **Post date:** [February 21, 2017, 12:57am UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/7 "2017-02-21T00:57:05Z")
actually i wrongfully suspended so please let me use my account again, i’ll make sure to be careful next time. ---
**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\ **Post date:** [February 22, 2017, 3:15am UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/8 "2017-02-22T03:15:14Z")
Hello @NiTRO7d, Unfortunately i don’t have power to remove your suspension. You will need to talk to the support team and explain what happened so they can help you further. Thanks! ---
**Author:** ![NiTRO7d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/nitro7d/32/4200_2.png) [@NiTRO7d](https://forum.gameflip.com/u/NiTRO7d)\ **Post date:** [February 23, 2017, 9:15pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/9 "2017-02-23T21:15:43Z")
they said we are unable to lift this suspension as looking into this we see that this credit card use was fraudulent. i tried to add credit card but i entered some wrong numbers and then my account suspended ! it’s not my fault! ---
**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\ **Post date:** [February 23, 2017, 9:45pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/10 "2017-02-23T21:45:02Z")
Hello @NiTRO7d, unfortunately if it the support final decision, there is nothing we can do about it. To reach a final decision the investigate everything regarding the account and the issue. If you have any proof that helps you clarify this situation you must send to them. Example: photos, screenshots or anything that may help you resolve this issue. ---
**Author:** ![NiTRO7d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/nitro7d/32/4200_2.png) [@NiTRO7d](https://forum.gameflip.com/u/NiTRO7d)\ **Post date:** [February 23, 2017, 10:22pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/11 "2017-02-23T22:22:04Z")
photo of what ? ---
**Author:** ![NiTRO7d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/nitro7d/32/4200_2.png) [@NiTRO7d](https://forum.gameflip.com/u/NiTRO7d)\ **Post date:** [February 23, 2017, 10:24pm UTC](https://forum.gameflip.com/t/account-suspended-for-no-reason-why-no-response/7244/12 "2017-02-23T22:24:07Z")
and if this the final decision so what’s about my money ?