# Bought code but was used now lost 50 dollars

**URL:** https://forum.gameflip.com/t/bought-code-but-was-used-now-lost-50-dollars/4556
**Category:** Gameflip - Help & Bugs
**Created:** [May 16, 2016, 2:19pm UTC](https://forum.gameflip.com/t/bought-code-but-was-used-now-lost-50-dollars/4556 "2016-05-16T14:19:30Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Gbh152](https://avatars.discourse-cdn.com/v4/letter/g/f04885/32.png) [@Gbh152](https://forum.gameflip.com/u/Gbh152)
#### Post date: [May 16, 2016, 2:19pm UTC](https://forum.gameflip.com/t/bought-code-but-was-used-now-lost-50-dollars/4556/1 "2016-05-16T14:19:30Z")

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Hey need help getting support for this plz

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### Author: ![anon87934139](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@anon87934139](https://forum.gameflip.com/u/anon87934139)
#### Post date: [May 17, 2016, 1:07am UTC](https://forum.gameflip.com/t/bought-code-but-was-used-now-lost-50-dollars/4556/2 "2016-05-17T01:07:37Z")

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Make sure you do not rate the transaction as well as put the exchange on dispute. This will stop the auto-rate countdown and send an email to support to further assist you. Support should be able to get to your ticket over the next day or so, as we answer tickets in the order as they come in, and are catching up from the weekend.