# Cannot login: User not Found

**URL:** <https://forum.gameflip.com/t/cannot-login-user-not-found/9468>\
**Category:** Gameflip - Help & Bugs\
**Created:** [October 11, 2017, 3:28pm UTC](https://forum.gameflip.com/t/cannot-login-user-not-found/9468 "2017-10-11T15:28:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ajay159](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@Ajay159](https://forum.gameflip.com/u/Ajay159)\
**Post date:** [October 11, 2017, 3:28pm UTC](https://forum.gameflip.com/t/cannot-login-user-not-found/9468/1 "2017-10-11T15:28:50Z")

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I made an account yesterday to sell cs:go items and till today the account was working fine but 1 hour ago i got logged out and when i tried to login it says account not found and i even tried to reset it through email and mobile number but no texts or email received…

edit: i got the text for my account info but not for reset password and now it says login failed…

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**Author:** ![op\_JOkEr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/op_joker/32/29_2.png) [@op\_JOkEr](https://forum.gameflip.com/u/op_JOkEr)\
**Post date:** [October 12, 2017, 1:33am UTC](https://forum.gameflip.com/t/cannot-login-user-not-found/9468/2 "2017-10-12T01:33:59Z")

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Please, open a ticket for support.