# Can't log in to my account

**URL:** <https://forum.gameflip.com/t/cant-log-in-to-my-account/21212>\
**Category:** Gameflip - Help & Bugs\
**Created:** [April 25, 2019, 9:52am UTC](https://forum.gameflip.com/t/cant-log-in-to-my-account/21212 "2019-04-25T09:52:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BARTPL11](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/bartpl11/32/5703_2.png) [@BARTPL11](https://forum.gameflip.com/u/BARTPL11)\
**Post date:** [April 25, 2019, 9:52am UTC](https://forum.gameflip.com/t/cant-log-in-to-my-account/21212/1 "2019-04-25T09:52:52Z")

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Can’t log into my account for the past few months as I lost my phone and therefore no longer have access to mobile app and sim card. Tried everything. I know my password and username and my email and password to that. I don’t know my invite code as that is the thing that is on your profile

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**Author:** ![galacticarm](https://avatars.discourse-cdn.com/v4/letter/g/a9a28c/32.png) [@galacticarm](https://forum.gameflip.com/u/galacticarm)\
**Post date:** [April 25, 2019, 5:06pm UTC](https://forum.gameflip.com/t/cant-log-in-to-my-account/21212/2 "2019-04-25T17:06:43Z")

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Create a [support ticket](https://gameflip.zendesk.com/hc/en-us/requests/new). For the profile code you can put “AAAAAA”, but in the description, give the email address and full phone number you registered on Gameflip.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\
**Post date:** [May 25, 2019, 5:06pm UTC](https://forum.gameflip.com/t/cant-log-in-to-my-account/21212/3 "2019-05-25T17:06:49Z")

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