# Didnt recieve a 4 digit Debit Card verification code **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [June 17, 2019, 9:09am UTC](https://forum.gameflip.com/t/didnt-recieve-a-4-digit-debit-card-verification-code/22713 "2019-06-17T09:09:52Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Maartdaw](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/maartdaw/32/11245_2.png) [@Maartdaw](https://forum.gameflip.com/u/Maartdaw)\ **Post date:** [June 17, 2019, 9:09am UTC](https://forum.gameflip.com/t/didnt-recieve-a-4-digit-debit-card-verification-code/22713/1 "2019-06-17T09:09:52Z")
I have attempted to add funds to my account (7,51$) and it said to visit my **online Banking** and go to the **Activity or Statement section** , and then find the recent charges from Gameflip and locate the **4 digit code** that was part of the charge description. There was no code. 2 days passed and still nothing. I would like to contact support to solve this issue. ---
**Author:** ![Wayz\_Shop](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/wayz_shop/32/8225_2.png) [@Wayz\_Shop](https://forum.gameflip.com/u/Wayz_Shop)\ **Post date:** [June 17, 2019, 9:23am UTC](https://forum.gameflip.com/t/didnt-recieve-a-4-digit-debit-card-verification-code/22713/2 "2019-06-17T09:23:10Z")
You can submit a ticket [here](https://gameflip.zendesk.com/hc/en-us/requests/new) ---
**Author:** ![Clarity](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/clarity/32/9425_2.png) [@Clarity](https://forum.gameflip.com/u/Clarity)\ **Post date:** [June 17, 2019, 4:54pm UTC](https://forum.gameflip.com/t/didnt-recieve-a-4-digit-debit-card-verification-code/22713/3 "2019-06-17T16:54:07Z")
Hi @Maartdaw, I had exact same problem like 1 month ago. They said “we’ll cancel your order and payback the amount to your bank account.” Well, i’m still waiting… And the worst thing is, tried with another card of mine, 10 mins ago. It didn’t had 4 digit code aswell. xD You can see my process here. > [@There is no 4 digit code in my Gameflip bill.](https://forum.gameflip.com/t/there-is-no-4-digit-code-in-my-gameflip-bill/21853): > > I’m having exact same problem with this topic; It is a bug for sure. Can admins help me? I’ve sent and e-mail with my bank accounts related jpg file yesterday to support. Still got no answer so i wanted to put the subject in here too. ---
**Author:** ![Clarity](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/clarity/32/9425_2.png) [@Clarity](https://forum.gameflip.com/u/Clarity)\ **Post date:** [June 17, 2019, 4:56pm UTC](https://forum.gameflip.com/t/didnt-recieve-a-4-digit-debit-card-verification-code/22713/4 "2019-06-17T16:56:13Z")
And they’ll answer you with bot messages %90 of the times, after u wrote them a ticket. Maybe your money comes in 7-10 days like they said, if you’re lucky. But my money is still stuck for 1 full month. Not 7-10 days, and no response now. ---
**Author:** ![Maartdaw](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/maartdaw/32/11245_2.png) [@Maartdaw](https://forum.gameflip.com/u/Maartdaw)\ **Post date:** [June 18, 2019, 11:33am UTC](https://forum.gameflip.com/t/didnt-recieve-a-4-digit-debit-card-verification-code/22713/5 "2019-06-18T11:33:25Z")
This is a huge issue! This company should be more organized and professional… I still haven’t been contacted by the support team. I’m definitely quitting **Gameflip** if i don’t get my money back ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\ **Post date:** [July 18, 2019, 11:33am UTC](https://forum.gameflip.com/t/didnt-recieve-a-4-digit-debit-card-verification-code/22713/6 "2019-07-18T11:33:26Z")
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