# Error confirming phone number

**URL:** <https://forum.gameflip.com/t/error-confirming-phone-number/21420>\
**Category:** Gameflip - Help & Bugs\
**Created:** [May 7, 2019, 5:22pm UTC](https://forum.gameflip.com/t/error-confirming-phone-number/21420 "2019-05-07T17:22:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SZ\_A](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@SZ\_A](https://forum.gameflip.com/u/SZ_A)\
**Post date:** [May 7, 2019, 5:22pm UTC](https://forum.gameflip.com/t/error-confirming-phone-number/21420/1 "2019-05-07T17:22:31Z")

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I’m getting the error message as follows when I’m trying to confirm my phone number from mauritius. : [HTTP 400] 21408 : Unable to create record Permission to send an SMS has not been enabled for the region indicated by the ‘To’ number: +230

Please advise

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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\
**Post date:** [May 9, 2019, 2:40am UTC](https://forum.gameflip.com/t/error-confirming-phone-number/21420/2 "2019-05-09T02:40:44Z")

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Hello!

This means that your phone region isn’t supported unfortunately. You will need to use a phone number from another region to confirm your phone number.

Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\
**Post date:** [June 8, 2019, 2:40am UTC](https://forum.gameflip.com/t/error-confirming-phone-number/21420/3 "2019-06-08T02:40:44Z")

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