# Help with Amazon GC purchase case **URL:** \ **Category:** Listings - Buying\ **Created:** [June 10, 2021, 10:20pm UTC](https://forum.gameflip.com/t/help-with-amazon-gc-purchase-case/37200 "2021-06-10T22:20:50Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Shop1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/shop1/32/13892_2.png) [@Shop1](https://forum.gameflip.com/u/Shop1)\ **Post date:** [June 10, 2021, 10:20pm UTC](https://forum.gameflip.com/t/help-with-amazon-gc-purchase-case/37200/1 "2021-06-10T22:20:51Z")
I bought an Amazon GC from seller @Константин Березовик on 5/26. It was a strange one where they sold me a Prime membership that could be converted into GC. So all I got is a link to convert. I did that and it worked, so I closed the sale. However, 4 days later, I noticed that the money was gone without a trace. It’s like the GC never got added. So I tried the link again, but it said " Oops. Looks like this gift has already been redeemed.". Amazon Customer Service was no help - they said I needed to provide the GC number, which I can no longer get… I opened a case with Gameflip support on 5/30. Unfortunately I still haven’t heard back. Can any mod (@DarkKnight perhaps) help me out? The case number is 684897. I am a “VIP” member having bought a lot of stuff from Gameflip. This is the 2nd time that I got scammed. Hopefully GF can get my money back like the last time. Thanks in advance! ---
**Author:** ![Shop1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/shop1/32/13892_2.png) [@Shop1](https://forum.gameflip.com/u/Shop1)\ **Post date:** [June 10, 2021, 10:39pm UTC](https://forum.gameflip.com/t/help-with-amazon-gc-purchase-case/37200/2 "2021-06-10T22:39:16Z")
Gameflip came through and saved the day once again - minutes after posting this, I got a response back on my case saying that GF cancelled the sale and credited my account. Thank you Gameflip, for protecting your buyers! ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [June 15, 2021, 4:41pm UTC](https://forum.gameflip.com/t/help-with-amazon-gc-purchase-case/37200/3 "2021-06-15T16:41:12Z")
Hello @Shop1, I’m glad that your issue was solved. Usually, these cases take some time to investigate, but the Support Team will always answer asap. Hope you have an awesome day! 😉 God Speed! 🔱 ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [June 15, 2021, 4:41pm UTC](https://forum.gameflip.com/t/help-with-amazon-gc-purchase-case/37200/4 "2021-06-15T16:41:15Z")
Closed on June 15, 2021, 4:41pm UTC