# Login Failed Error. **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [July 20, 2018, 9:52am UTC](https://forum.gameflip.com/t/login-failed-error/14805 "2018-07-20T09:52:27Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![MrHeroo74](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@MrHeroo74](https://forum.gameflip.com/u/MrHeroo74)\ **Post date:** [July 20, 2018, 9:52am UTC](https://forum.gameflip.com/t/login-failed-error/14805/1 "2018-07-20T09:52:27Z")
Hi. I get a login failure while I try to enter the account from the phone. I am not living this problem on my computer. I’ve opened a ticket before… I was told to download the application again. I download again but the problem did not improve. I even tried it on different phones. There was no problem when I first opened the account. This problem has 1-2 months. How can you help? . ---
**Author:** ![galacticarm](https://avatars.discourse-cdn.com/v4/letter/g/a9a28c/32.png) [@galacticarm](https://forum.gameflip.com/u/galacticarm)\ **Post date:** [July 20, 2018, 5:23pm UTC](https://forum.gameflip.com/t/login-failed-error/14805/2 "2018-07-20T17:23:00Z")
Are you using the iOS (iPhone/iPad) app, or Android app? What signin method do you use? Facebook, Google, or email? ![app_signin](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/2X/2/26cd66cf3d3ddb047eb4d40280fcb70591fbf449.png) What is the exact error message you received? Can you give a screenshot? ---
**Author:** ![MrHeroo74](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@MrHeroo74](https://forum.gameflip.com/u/MrHeroo74)\ **Post date:** [July 20, 2018, 7:56pm UTC](https://forum.gameflip.com/t/login-failed-error/14805/3 "2018-07-20T19:56:52Z")
I use iPhone. I enter by email. ![IMG_0112](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/2X/9/945213c2271f3983e030cfd7f2ae4e68998e4d7e.jpg) ---
**Author:** ![galacticarm](https://avatars.discourse-cdn.com/v4/letter/g/a9a28c/32.png) [@galacticarm](https://forum.gameflip.com/u/galacticarm)\ **Post date:** [July 20, 2018, 8:18pm UTC](https://forum.gameflip.com/t/login-failed-error/14805/4 "2018-07-20T20:18:47Z")
Is the username and password the exactly the same as the one you use on the website? Were you ever able to log in the iOS app, or is this your time using it? ---
**Author:** ![MrHeroo74](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@MrHeroo74](https://forum.gameflip.com/u/MrHeroo74)\ **Post date:** [July 20, 2018, 8:23pm UTC](https://forum.gameflip.com/t/login-failed-error/14805/5 "2018-07-20T20:23:57Z")
Yes same as website. I could not log in at all except my own computer. Many times I entered and exited account on computer but I can not get in enter from the phones. I check everything and login, but the entrance is unsuccessful. ---
**Author:** ![MrHeroo74](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@MrHeroo74](https://forum.gameflip.com/u/MrHeroo74)\ **Post date:** [July 20, 2018, 8:28pm UTC](https://forum.gameflip.com/t/login-failed-error/14805/6 "2018-07-20T20:28:37Z")
for example I get this error even from the safari ---
**Author:** ![galacticarm](https://avatars.discourse-cdn.com/v4/letter/g/a9a28c/32.png) [@galacticarm](https://forum.gameflip.com/u/galacticarm)\ **Post date:** [July 20, 2018, 9:09pm UTC](https://forum.gameflip.com/t/login-failed-error/14805/7 "2018-07-20T21:09:35Z")
Can you use your phone’s web browser to login to [gameflip.com](http://gameflip.com)? Could you post your [invite code](https://gameflip.zendesk.com/hc/en-us/articles/217993828-How-do-I-find-my-Invite-Code-) so support can identify you on the site. ---
**Author:** ![MrHeroo74](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@MrHeroo74](https://forum.gameflip.com/u/MrHeroo74)\ **Post date:** [July 21, 2018, 10:10am UTC](https://forum.gameflip.com/t/login-failed-error/14805/9 "2018-07-21T10:10:04Z")
Problem fixed ---
**Author:** ![galacticarm](https://avatars.discourse-cdn.com/v4/letter/g/a9a28c/32.png) [@galacticarm](https://forum.gameflip.com/u/galacticarm)\ **Post date:** [July 23, 2018, 5:54pm UTC](https://forum.gameflip.com/t/login-failed-error/14805/10 "2018-07-23T17:54:23Z")
Did you fix it by doing something different, or the login just works now? ---
**Author:** ![MrHeroo74](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@MrHeroo74](https://forum.gameflip.com/u/MrHeroo74)\ **Post date:** [July 23, 2018, 6:21pm UTC](https://forum.gameflip.com/t/login-failed-error/14805/11 "2018-07-23T18:21:37Z")
i am checked after.The problem is not fully solved. I can enter the account when I change the password on phone but this time i can not enter from the computer. I can enter the account when I change the password on computer but this time i can not enter from the phone. ---
**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\ **Post date:** [July 26, 2018, 1:38am UTC](https://forum.gameflip.com/t/login-failed-error/14805/12 "2018-07-26T01:38:12Z")
hey, can you please send me your invite code so I can try to help you? Send me via PM. Thanks!