# My money was scammed by gameflip itself
**URL:** https://forum.gameflip.com/t/my-money-was-scammed-by-gameflip-itself/21946
**Category:** Gameflip - Help & Bugs
**Created:** [May 24, 2019, 7:22am UTC](https://forum.gameflip.com/t/my-money-was-scammed-by-gameflip-itself/21946 "2019-05-24T07:22:24Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Vincent\_Coronado](https://forum.gameflip.com/u/Vincent_Coronado)
#### Post date: [May 24, 2019, 7:22am UTC](https://forum.gameflip.com/t/my-money-was-scammed-by-gameflip-itself/21946/1 "2019-05-24T07:22:24Z")
I made my account a while ago and ive sold a few things as well. Well anyways to make a long story short. I went and purchased a prepaid visa card today activated it. It had $25 on it. Well i added funds to my account via gameflip app using the visa card. I added $10 two times. For a total of $20 it charged me $0.60 each transaction (not a big deal) well when i confirmed the payment it was in a pending status. It was like that all day. I even provided all the documents asked of me. So i decided to cancel the order. I got 2 messages in my transaction history saying refund $10.60 but when i call my card it says i have just about $2. Where did my money go???
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### Author:  [@galacticarm](https://forum.gameflip.com/u/galacticarm)
#### Post date: [May 24, 2019, 5:42pm UTC](https://forum.gameflip.com/t/my-money-was-scammed-by-gameflip-itself/21946/2 "2019-05-24T17:42:04Z")
Refunds can take up to 7 days for **your bank** to process it.
> **[I cancelled my transaction. Where's my money?](https://gameflip.zendesk.com/hc/en-us/articles/206156308-I-cancelled-my-transaction-Where-s-my-money-)**
>
> When you cancel your transaction, we will submit the refund immediately. Depending on the payment method you use, it could take up to 7 days to process your refund.
>
> If you used a credit/debit card...
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### Author:  [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)
#### Post date: [May 29, 2019, 2:27pm UTC](https://forum.gameflip.com/t/my-money-was-scammed-by-gameflip-itself/21946/3 "2019-05-29T14:27:47Z")
Thanks for the help [galacticarm](https://forum.gameflip.com/u/galacticarm)!
That is correct 😉
If you have any more doubts [Vincent\_Coronado](https://forum.gameflip.com/u/Vincent_Coronado), just ask us or verify the FAQ that [galacticarm](https://forum.gameflip.com/u/galacticarm) sent.
God speed!
🔱 [New forum moderators!](https://forum.gameflip.com/t/new-forum-moderators/22023)
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### Author:  [@system](https://forum.gameflip.com/u/system)
#### Post date: [June 28, 2019, 2:27pm UTC](https://forum.gameflip.com/t/my-money-was-scammed-by-gameflip-itself/21946/4 "2019-06-28T14:27:54Z")
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