MY ORDER WAS HELD?? bug?

why is my order held? i bought skin for csgo and my order is being held i cant contact seller

A transaction can be held for a various of reasons, but ultimately is automatically put on hold by our back-end fraud detection measures. All held transactions go through a manual investigation to determine that it’s safe for both parties. If we require more information, our fraud department will reach out to you.

OK TY. and how long can it take?

Depends on if we need more information, but typically within 24hrs.