# Need help asap mods or admins **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [April 4, 2020, 6:21am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129 "2020-04-04T06:21:28Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![FortKing](https://avatars.discourse-cdn.com/v4/letter/f/ea666f/32.png) [@FortKing](https://forum.gameflip.com/u/FortKing)\ **Post date:** [April 4, 2020, 6:21am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/1 "2020-04-04T06:21:28Z")
@DarkKnight I ordered some Coal from this dude, and he hasn’t responded back to me, it’s been over the 24 hour delivery time, but I have no cancel button for some reason. Can you look into this for me, because dude hasn’t messaged me back at all and I’m tired of waiting so I want to cancel it don’t know why the button hasn’t popped up so I can he has his delivery time set the 24 hours, and like I said it’s been over that time and I’ve been doing this long enough now that I know how things work, so I don’t understand why the options not there Profile code is 7H7AW4 ---
**Author:** ![Noxcy](https://avatars.discourse-cdn.com/v4/letter/n/cab0a1/32.png) [@Noxcy](https://forum.gameflip.com/u/Noxcy)\ **Post date:** [April 4, 2020, 6:39am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/2 "2020-04-04T06:39:06Z")
Sellers can set their time between 1-3 days but always shows as 1 day regardless what we set it to for some reason ---
**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\ **Post date:** [April 4, 2020, 6:59am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/3 "2020-04-04T06:59:16Z")
I set one of my listings to 3 Days as a test. It does state 3 days. It happens to you? Regards, Sparkling. ---
**Author:** ![Noxcy](https://avatars.discourse-cdn.com/v4/letter/n/cab0a1/32.png) [@Noxcy](https://forum.gameflip.com/u/Noxcy)\ **Post date:** [April 4, 2020, 7:01am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/4 "2020-04-04T07:01:19Z")
I’m on iOS for me no matter what it says 1 days ---
**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\ **Post date:** [April 4, 2020, 7:02am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/5 "2020-04-04T07:02:04Z")
Did you receive a text or notification that it has been over 24 hours? If you did, then you will have an option to cancel. Happens sometimes for my buyers because of timezone differences, I cannot deliver within the 24 hours. They have the cancel option. Just message the seller that you want to cancel. If seller keeps ignoring you then I suggest not buying from him anymore in the future. Is it been exactly 24 hours? If urgent, then best to contact Support. [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new) **Depends on the Mods, they might take up to a few days to reply. By that time, your issue would probably be solved already so I advise you contact Support if urgent.** Regards, Sparkling. ---
**Author:** ![FortKing](https://avatars.discourse-cdn.com/v4/letter/f/ea666f/32.png) [@FortKing](https://forum.gameflip.com/u/FortKing)\ **Post date:** [April 4, 2020, 9:10am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/6 "2020-04-04T09:10:36Z")
Yes it has been more than 24 hours, and he have his delivery time set to 24 hours, I’ve already messaged him about canceling and I’m getting nothing back, I’ve dealt with this before but it’s always giving me the cancel option but for some reason the option is not popping up this time ---
**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\ **Post date:** [April 4, 2020, 9:18am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/7 "2020-04-04T09:18:52Z")
Well, I guess to best contact Support to ask and also let them know about this since you have dealt with it before and this is the first time it doesn’t give you the cancel option. Could be some error. We won’t know the real reason since we are just normal buyers/sellers. Or you could wait for a Mod to reply here as well. Have a Good Day. Regards, Sparkling. ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [April 7, 2020, 3:50pm UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/8 "2020-04-07T15:50:01Z")
Hey @FortKing, Sorry for the inconvenience this has caused. Could you please provide me the order ID in which this happened? Also, what platform were you using (Web, Android or iOS)? God Speed! 🔱 ---
**Author:** ![FortKing](https://avatars.discourse-cdn.com/v4/letter/f/ea666f/32.png) [@FortKing](https://forum.gameflip.com/u/FortKing)\ **Post date:** [April 8, 2020, 3:50pm UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/9 "2020-04-08T15:50:58Z")
I managed to handle it myself by now,only been 4 days lol it’s cool I’m sure u guys are busy with everybody being stuck at home ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [April 8, 2020, 9:31pm UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/10 "2020-04-08T21:31:25Z")
Glad your issue was resolved @FortKing! Sorry for the wait, but always feel free to contact the support team using the link below and sending us PMs ok? [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new) Have a wonderful day and stay safe! God Speed! 🔱 ---
**Author:** ![FortKing](https://avatars.discourse-cdn.com/v4/letter/f/ea666f/32.png) [@FortKing](https://forum.gameflip.com/u/FortKing)\ **Post date:** [April 11, 2020, 7:37am UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/11 "2020-04-11T07:37:49Z")
Thanks @DarkKnight your always the one that gets back to me the fastest,definatly the most useful person on here,u deserve a promotion lol ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [April 14, 2020, 6:33pm UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/12 "2020-04-14T18:33:51Z")
Thanks for the compliment @FortKing! You made my day! We do our best to help our users as much as possible and make the Gameflip experience even better. Hope you have an awesome day and stay safe! You Rock! God Speed! 🔱 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\ **Post date:** [May 14, 2020, 6:33pm UTC](https://forum.gameflip.com/t/need-help-asap-mods-or-admins/30129/13 "2020-05-14T18:33:58Z")
Closed on May 14, 2020, 6:33pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.