# Negative rating, buyer acknowledges the error and asks support to remove it.

**URL:** <https://forum.gameflip.com/t/negative-rating-buyer-acknowledges-the-error-and-asks-support-to-remove-it/41934>\
**Category:** Discussion - General\
**Created:** [November 25, 2022, 5:27am UTC](https://forum.gameflip.com/t/negative-rating-buyer-acknowledges-the-error-and-asks-support-to-remove-it/41934 "2022-11-25T05:27:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Goncalo\_MigueL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/goncalo_miguel/32/20891_2.png) [@Goncalo\_MigueL](https://forum.gameflip.com/u/Goncalo_MigueL)\
**Post date:** [November 25, 2022, 5:27am UTC](https://forum.gameflip.com/t/negative-rating-buyer-acknowledges-the-error-and-asks-support-to-remove-it/41934/1 "2022-11-25T05:27:15Z")

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Hello everyone, a buyer after using my code successfully left me a negative review with the following words:  
( Seller sold huge discount gift cards and then vanish from GameFlip. My account is locked and customer service said I used a stolen gift card )

On the day he did this, I was temporarily suspended by GameFlip for 3 days, so when my suspension was lifted, I confronted the buyer in a good sense with a message saying:  
( Hi bro, I hope you and your family are in good health, I had been blocked for 3 days by GameFlip, and I found that after years of me working hard here, you bought an AMC code from me and left me a negative review, may please explain to me what happened? you claimed saying that your account was blocked due to the code could you send a screenshot to me to verify if it is true? because I sell hundreds of AMC codes and everyone who bought nobody complained that they had problems )

And look what he replied:

( R a y v i n 😈)  
( Hello GM  
I bought several amc gift cards during the same time buying from you. One of them was reported stolen from a credit card and risked my account being permanently locked. I came to find out who I bought it from and thought it was your amc card. Also you had vanished so I assumed you were guilty of it. I just checked and it’s not your card. I’ll contact GF support to update rating to GOOD  
I sent the request in to change rating for order : d40b1018-877d-41d7-93a7-4097ddfece7 )

I hope support can remove this negative comment from my account as it was an assumed mistake by the buyer.

My ID: 5CRV5N  
Order: d40b1018-877d-41d7-93a7-4097ddfece71

 ![Screenshot_20221125-060757](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/8/6/86b3ee9e17fbb7316d42ac33450c2ab3f168613d.jpeg)  
 ![Screenshot_20221125-035449](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/1/a/1ad74741b8996cccef04a3c9228252a57a22d892.jpeg)

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<div class="post-metadata">

**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\
**Post date:** [November 25, 2022, 2:14pm UTC](https://forum.gameflip.com/t/negative-rating-buyer-acknowledges-the-error-and-asks-support-to-remove-it/41934/2 "2022-11-25T14:14:18Z")

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> [@Goncalo\_MigueL](#):
>
> I just checked and it’s not your card. I’ll contact GF support

Since the buyer already contacted support, then I don’t think you need to do anything else. You can send a ticket to support regarding the removal of negative rating with all those screenshots and information if you want.  
[https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new)

They don’t remove ratings via forums anymore (only through support) unless they changed it so will have to wait.