# Not able to buy directly using credit card

**URL:** <https://forum.gameflip.com/t/not-able-to-buy-directly-using-credit-card/27600>\
**Category:** Gameflip - Help & Bugs\
**Created:** [December 7, 2019, 1:22am UTC](https://forum.gameflip.com/t/not-able-to-buy-directly-using-credit-card/27600 "2019-12-07T01:22:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Arun\_Maheshwari](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/arun_maheshwari/32/13756_2.png) [@Arun\_Maheshwari](https://forum.gameflip.com/u/Arun_Maheshwari)\
**Post date:** [December 7, 2019, 1:22am UTC](https://forum.gameflip.com/t/not-able-to-buy-directly-using-credit-card/27600/1 "2019-12-07T01:22:13Z")

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Hi,  
@DarkKnight @MajorTom

Profile code: ELT53F

I am not able to buy directly using my credit card. First i am asked to add funds to wallet and then only I can buy using those funds. Please see below screenshots where i have added my credit card also as mode of payment

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**Author:** ![000](https://avatars.discourse-cdn.com/v4/letter/0/258eb7/32.png) [@000](https://forum.gameflip.com/u/000)\
**Post date:** [December 7, 2019, 1:31am UTC](https://forum.gameflip.com/t/not-able-to-buy-directly-using-credit-card/27600/2 "2019-12-07T01:31:08Z")

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Hey, sorry you are having trouble. I’ve had my own frustrations adding funds in the past. Please make sure to edit or remove that picture so that your personal information isn’t showing. I hope you find a quick resolution.

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**Author:** ![MajorTom](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/majortom/32/10752_2.png) [@MajorTom](https://forum.gameflip.com/u/MajorTom)\
**Post date:** [December 11, 2019, 4:39pm UTC](https://forum.gameflip.com/t/not-able-to-buy-directly-using-credit-card/27600/3 "2019-12-11T16:39:03Z")

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Hello Arun,

Could you please contact the support team using the link below?

[https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new)

Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\
**Post date:** [January 10, 2020, 4:44pm UTC](https://forum.gameflip.com/t/not-able-to-buy-directly-using-credit-card/27600/4 "2020-01-10T16:44:43Z")

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