# Not receiving verification (SMS) on my phone? Can't login.

**URL:** <https://forum.gameflip.com/t/not-receiving-verification-sms-on-my-phone-cant-login/13173>\
**Category:** Discussion - General\
**Created:** [May 17, 2018, 8:12am UTC](https://forum.gameflip.com/t/not-receiving-verification-sms-on-my-phone-cant-login/13173 "2018-05-17T08:12:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![S.n.t](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/s.n.t/32/4619_2.png) [@S.n.t](https://forum.gameflip.com/u/S.n.t)\
**Post date:** [May 17, 2018, 8:12am UTC](https://forum.gameflip.com/t/not-receiving-verification-sms-on-my-phone-cant-login/13173/1 "2018-05-17T08:12:12Z")

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Hello,

Since yesterday I can’t login in my account cause I stopped receiving text messages from GameFlip? This were never hapend before and every time system requires me for verification - message with code is received within 5-10 sec. In past ~12 hours tried dozen times no single text received.

I will really appreciate if someone can check this and if needed to manually reset my phone/sent something to test it.

My Invite Code is: D8LZTC  
Ticket related to that issue: 260169

 ![NRC](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/2X/4/4cdef47dc0e4e4accf278532f40e241cc1e7c06b.png)

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**Author:** ![S.n.t](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/s.n.t/32/4619_2.png) [@S.n.t](https://forum.gameflip.com/u/S.n.t)\
**Post date:** [May 17, 2018, 1:03pm UTC](https://forum.gameflip.com/t/not-receiving-verification-sms-on-my-phone-cant-login/13173/2 "2018-05-17T13:03:06Z")

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Since we are already arround 24 hour mark while this started to happen I reached an operator of my mobile service provider and give him the number from which I ususally receive those text and they checked if there were any undelivered/pending requests in past 24 hours - nothing. Also switched my card into different phone and tried to login - again nothing received.

Number from which I received each notification (promotional) or login (verification) text is same:  
+1 (925) 326-6606

This starting to become real pain, cause there is no alternative method to login inside my account (such as receiving code to my primary E-Mail or something similar) except contacting support via ticket which with my previous experience get answered within at least 48-72+ hours (lately).

I will really appreciate if someone can manually review this issue in the system and why it occurs.

Best Regards

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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\
**Post date:** [May 17, 2018, 7:10pm UTC](https://forum.gameflip.com/t/not-receiving-verification-sms-on-my-phone-cant-login/13173/3 "2018-05-17T19:10:49Z")

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> [@S.n.t](#):
>
> 1 (925) 326-6606

Hello,

I just answered your ticket. If the issue, persists, we will continue the conversation over the ticket.

Thanks.

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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\
**Post date:** [May 17, 2018, 7:10pm UTC](https://forum.gameflip.com/t/not-receiving-verification-sms-on-my-phone-cant-login/13173/4 "2018-05-17T19:10:51Z")

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