# Order Still Under Review for more than 12 hours **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [July 31, 2017, 12:17am UTC](https://forum.gameflip.com/t/order-still-under-review-for-more-than-12-hours/8166 "2017-07-31T00:17:20Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Zach.Joseph](https://avatars.discourse-cdn.com/v4/letter/z/e36b37/32.png) [@Zach.Joseph](https://forum.gameflip.com/u/Zach.Joseph)\ **Post date:** [July 31, 2017, 12:17am UTC](https://forum.gameflip.com/t/order-still-under-review-for-more-than-12-hours/8166/1 "2017-07-31T00:17:20Z")
Hi. I need some help as an order that went through more than 12 hours ago is still under review. My order number is fb2feb3a-c07c-4959-9b11-932971cb7f4a if it helps. ---
**Author:** ![op\_JOkEr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/op_joker/32/29_2.png) [@op\_JOkEr](https://forum.gameflip.com/u/op_JOkEr)\ **Post date:** [July 31, 2017, 7:46pm UTC](https://forum.gameflip.com/t/order-still-under-review-for-more-than-12-hours/8166/2 "2017-07-31T19:46:52Z")
> **[Why is my purchase under review?](https://gameflip.zendesk.com/hc/en-us/articles/210297418-Why-is-my-purchase-under-review-)** > > When you make a purchase on Gameflip, the order goes through our anti-fraud system to analyze the payment information. If our system finds any anomalies with the transaction, your purchases will su... We apologize the wait. Purchase review processes could take up to 24h. Please open a ticket in case you have been waiting for longer than that. ---
**Author:** ![op\_JOkEr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/op_joker/32/29_2.png) [@op\_JOkEr](https://forum.gameflip.com/u/op_JOkEr)\ **Post date:** [July 31, 2017, 7:46pm UTC](https://forum.gameflip.com/t/order-still-under-review-for-more-than-12-hours/8166/3 "2017-07-31T19:46:55Z")
Closed on July 31, 2017, 7:46pm UTC