# Paypal purchasing error how to fix?

**URL:** <https://forum.gameflip.com/t/paypal-purchasing-error-how-to-fix/13171>\
**Category:** Gameflip - Help & Bugs\
**Created:** [May 17, 2018, 7:13am UTC](https://forum.gameflip.com/t/paypal-purchasing-error-how-to-fix/13171 "2018-05-17T07:13:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Cafe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/cafe/32/6172_2.png) [@Cafe](https://forum.gameflip.com/u/Cafe)\
**Post date:** [May 17, 2018, 7:13am UTC](https://forum.gameflip.com/t/paypal-purchasing-error-how-to-fix/13171/1 "2018-05-17T07:13:52Z")

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Hey! New here, but I’m having an error come up when trying to use my account to purchase a cdkey for xbox. Screenshot is below.

I can login correctly everywhere else and the paypal balance would be used not my card or bank.

ERROR IMAGE:

 ![](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/2X/9/90dc6157af22f8757d9d601187e83e2fa4e21e99.png)

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**Author:** ![galacticarm](https://avatars.discourse-cdn.com/v4/letter/g/a9a28c/32.png) [@galacticarm](https://forum.gameflip.com/u/galacticarm)\
**Post date:** [May 17, 2018, 5:11pm UTC](https://forum.gameflip.com/t/paypal-purchasing-error-how-to-fix/13171/2 "2018-05-17T17:11:10Z")

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Try these PayPal help articles [[1]](https://www.paypal.com/us/selfhelp/article/why-can%E2%80%99t-i-make-or-send-a-payment-faq3628/1) [[2]](https://www.paypal-community.com/t5/Tips-from-Moderators/Why-Can-t-I-Make-a-Payment/m-p/519978). If the problem is on Gameflip’s side, moderators will need your [invite code](https://gameflip.zendesk.com/hc/en-us/articles/217993828-How-do-I-find-my-Invite-Code-).