# problem with purchase

**URL:** https://forum.gameflip.com/t/problem-with-purchase/9030
**Category:** Gameflip - Questions & Suggestions
**Created:** [September 28, 2017, 9:11am UTC](https://forum.gameflip.com/t/problem-with-purchase/9030 "2017-09-28T09:11:19Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![play3wiki](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@play3wiki](https://forum.gameflip.com/u/play3wiki)
#### Post date: [September 28, 2017, 9:11am UTC](https://forum.gameflip.com/t/problem-with-purchase/9030/1 "2017-09-28T09:11:19Z")

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hello,

I got cheated by a seller for Rainbow Six game that provide fault code,

my ticket id is:  
#149267

thank you.

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### Author: ![ModernRetro](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/modernretro/32/3348_2.png) [@ModernRetro](https://forum.gameflip.com/u/ModernRetro)
#### Post date: [September 28, 2017, 11:52am UTC](https://forum.gameflip.com/t/problem-with-purchase/9030/2 "2017-09-28T11:52:24Z")

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Did you go to your purchases and put the transaction on hold? Make sure you do that so that the auto rating countdown timer is paused while you resolve this.

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<div class="post-metadata">

### Author: ![play3wiki](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@play3wiki](https://forum.gameflip.com/u/play3wiki)
#### Post date: [September 28, 2017, 12:20pm UTC](https://forum.gameflip.com/t/problem-with-purchase/9030/3 "2017-09-28T12:20:37Z")

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of course then how I opened a dispute  
I open it from the purchase page  
thank you anyway