# Purchase under review and payment verification pending **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [April 11, 2020, 8:40pm UTC](https://forum.gameflip.com/t/purchase-under-review-and-payment-verification-pending/30284 "2020-04-11T20:40:56Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![rakeshnirale](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/rakeshnirale/32/15344_2.png) [@rakeshnirale](https://forum.gameflip.com/u/rakeshnirale)\ **Post date:** [April 11, 2020, 8:40pm UTC](https://forum.gameflip.com/t/purchase-under-review-and-payment-verification-pending/30284/1 "2020-04-11T20:40:56Z")
Hi, I uploaded the required documents a couple of days ago and the status is still **pending**. I also made a purchase recently which is also **under review**. Can anyone please help me get these through ? It is taking awfully long to make a simple purchase on here. Thanks. ---
**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\ **Post date:** [April 12, 2020, 5:43am UTC](https://forum.gameflip.com/t/purchase-under-review-and-payment-verification-pending/30284/2 "2020-04-12T05:43:46Z")
Hi, best to contact Gameflip Support below. We normal buyers/sellers will not know the exact reason nor can we help. Only the Mods/Staff/Support can help you with that. [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new) You can also tag a Mod here and put your Invite code below. Link is where to find your invite code incase you don’t know. > **[How do I find my Profile/Invite Code?](https://gameflip.zendesk.com/hc/en-us/articles/217993828-How-do-I-find-my-Invite-Code-)** > > Your Profile Code (also known as Invite Code) is a 6-character code of letters & numbers used to identify your account. Once you create an account, verified or not, you will be issued a Profile... Mods will still need your invite code to check for you so if you put it before they reply (if they do), then you wouldn’t need to wait for additional few hours/days. I would advise you to verify your ID to lessen the time payment review in future. > **[Why am I being asked to verify my identity?](https://gameflip.zendesk.com/hc/en-us/articles/360001042633-Why-am-I-being-asked-to-verify-my-identity-)** > > Identity verification is required for some users who conduct frequent or large transactions, or transactions that trigger required KYC/AML regulations in the jurisdictions in which we operate. For ... As for your payment verification, I’m not sure about that but it does take quite a while depending on whether they are busy or not. Still can make a request to support to ask them. Regards, Sparkling. ---
**Author:** ![Orcanoid](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/orcanoid/32/14840_2.png) [@Orcanoid](https://forum.gameflip.com/u/Orcanoid)\ **Post date:** [April 13, 2020, 3:23pm UTC](https://forum.gameflip.com/t/purchase-under-review-and-payment-verification-pending/30284/3 "2020-04-13T15:23:09Z")
Thank you for your response. I have another issue my verification was done 2 years ago and I was able to list without problem, not i can’t list anymore because it says I have to be verified. Can you please help me? Ticket 564082 Invite code NVNFQY Thank you ---
**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\ **Post date:** [April 14, 2020, 12:15am UTC](https://forum.gameflip.com/t/purchase-under-review-and-payment-verification-pending/30284/4 "2020-04-14T00:15:15Z")
Hello, do note that such problems **normal buyers/sellers like me cannot help you with it.** I can only advise what you can do. We do not know the real reason because since you already verified 2 years ago, there must be a problem/something happened for you to not be able to anymore. Only Support can help with such issues. Because they can probably look it up for you to see what is wrong. I saw u have another post, or you could wait for a Mod to come on to investigate it for you. > [@Sparkling\_Juice](#): > > [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new) All the Best. Regards, Sparkling. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\ **Post date:** [May 14, 2020, 12:15am UTC](https://forum.gameflip.com/t/purchase-under-review-and-payment-verification-pending/30284/5 "2020-05-14T00:15:16Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.