# scammer alert : name of store BERRY

**URL:** <https://forum.gameflip.com/t/scammer-alert-name-of-store-berry/24287>\
**Category:** Discussion - General\
**Created:** [August 12, 2019, 11:09pm UTC](https://forum.gameflip.com/t/scammer-alert-name-of-store-berry/24287 "2019-08-12T23:09:25Z")\
**Posts on this page:** 1\
**Showing post:** 17

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**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\
**Post date:** [August 16, 2019, 4:00pm UTC](https://forum.gameflip.com/t/scammer-alert-name-of-store-berry/24287/17 "2019-08-16T16:00:33Z")

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Hello [Cia73o666](https://forum.gameflip.com/u/Cia73o666)!

We are sorry to hear about your issue, but unfortunately since this transaction was taken outside of Gameflip we are not able to give assistance.

What we are able to do is keep the user flagged and wait for an occurrence inside of Gameflip to happen so we could take action.

Also, be aware that transactions performed outside of our platform are strictly prohibited by our [Terms of Use](https://gameflipapp.com/about/terms) and will not be covered by our Buyer Protection Guarantee.

Please reserve some time and read the Gameflip Guarantee article in the following link: [https://gameflip.zendesk.com/hc/en-us/articles/205357318-What-is-the-Gameflip-Guarantee-](https://gameflip.zendesk.com/hc/en-us/articles/205357318-What-is-the-Gameflip-Guarantee-)

God speed!

🔱 [New forum moderators!](https://forum.gameflip.com/t/new-forum-moderators/22023)

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