# Seller giving a negative feedback **URL:** \ **Category:** Discussion - General\ **Created:** [July 9, 2022, 6:54pm UTC](https://forum.gameflip.com/t/seller-giving-a-negative-feedback/40792 "2022-07-09T18:54:46Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Hassanya](https://avatars.discourse-cdn.com/v4/letter/h/48db29/32.png) [@Hassanya](https://forum.gameflip.com/u/Hassanya)\ **Post date:** [July 9, 2022, 6:54pm UTC](https://forum.gameflip.com/t/seller-giving-a-negative-feedback/40792/1 "2022-07-09T18:54:46Z")
@Sparkling_Juice . A buyer bought a gift card from me about 10 days ago. He came back to me saying I redeemed his card that I must refund him or he will report me for fraud. I checked the balance and found balance intact still and still told him I didn’t use his card and will never use a card I sold I’m an honest trader to the core and I don’t joke with my honesty and loyalty . how would I redeem his card after I sold to him already? And told him to check and confirm he went silent then I checked my reputation because I always check on all my buyers to make sure I provide quality service always then I found he gave a negative feedback to me saying I used card after I sold. Of which he finished using the card 2 days ago. Please what do I do? ---
**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\ **Post date:** [July 10, 2022, 12:02am UTC](https://forum.gameflip.com/t/seller-giving-a-negative-feedback/40792/2 "2022-07-10T00:02:32Z")
> [@Hassanya](#): > > Please what do I do? If your question is how to get the Rating removed (Depends, it’s not 100%), Contact Support. Request to remove Ratings go through Support. [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new) You can explain that to support with evidence. Nothing I can do or check , I’m just a normal buyer/seller like you.