# Suggestion for orders past the deadline **URL:** \ **Category:** Gameflip - Questions & Suggestions\ **Created:** [June 22, 2019, 7:19am UTC](https://forum.gameflip.com/t/suggestion-for-orders-past-the-deadline/22904 "2019-06-22T07:19:42Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![clairo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/clairo/32/9560_2.png) [@clairo](https://forum.gameflip.com/u/clairo)\ **Post date:** [June 22, 2019, 7:19am UTC](https://forum.gameflip.com/t/suggestion-for-orders-past-the-deadline/22904/1 "2019-06-22T07:19:42Z")
Hi, first of all want to thank the gameflip team for responding + fixing my last suggestion so quickly 🙂 The notifications that sellers get when an order has passed the deadline are a bit weird. Example: In my listing I set the delivery date to 1 day. The buyer buys the item and I send them a friend request immediately, but they don’t accept/respond for 24 hours. At this point I’ll get a notification saying “Please send the item now to avoid cancellation!”. If I click on this notification however, it brings me to the order page, which now says “The deadline to deliver the item has passed. Do not send the item.” I feel like the “Please send the item now to avoid cancellation” notification should probably be sent maybe an hour before the deadline to avoid confusion, not **at** the deadline. You’re getting two opposite messages at the same time. In this situation I usually just wait for the buyer and deliver the item when it fits their schedule. Very often buyers won’t respond until 2-3 days later and I don’t mind waiting for them. Besides, there’s no “Buyer was unresponsive” option when cancelling an order. 2 weeks ago however, I had a buyer who didn’t respond for 15 days after I tried contacting multiple times. I left the order open in case he was on vacation or something - his profile showed he wasn’t active and it was a cool item. Out of nowhere the order was cancelled either by the buyer or Gameflip, and I got my only negative review. If it was the buyer, it was probably because he was on console and I’m on PC, but even though I asked he never confirmed that. So a suggestion would be if the buyer is cancelling an order, don’t automatically give the seller a negative review. Just check if the seller responded recently/tried to deliver, and if the buyer was unresponsive. Maybe close the order with no rating in this case. Many others feel this way ([1](https://forum.gameflip.com/t/negative-rating-system-unfair-ratings/18781), [2](https://forum.gameflip.com/t/negative-rating-system/22501)), and it feels like you’re punishing buyers who try to guarantee a fast 1 day delivery. I contacted support about the negative review and the ticket was automatically closed after 10 days.