# Support stopped replying.

**URL:** <https://forum.gameflip.com/t/support-stopped-replying/10699>\
**Category:** Gameflip - Help & Bugs\
**Created:** [November 10, 2017, 9:00pm UTC](https://forum.gameflip.com/t/support-stopped-replying/10699 "2017-11-10T21:00:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ghgggggg](https://avatars.discourse-cdn.com/v4/letter/g/7feea3/32.png) [@Ghgggggg](https://forum.gameflip.com/u/Ghgggggg)\
**Post date:** [November 10, 2017, 9:00pm UTC](https://forum.gameflip.com/t/support-stopped-replying/10699/1 "2017-11-10T21:00:24Z")

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I submitted several support tickets. After doing several things to try and verify my purchase i sent them a screenshot of my statement showing that the payment had been made on my side. However it still says pending on my activity list and the money isnt i my gameflip wallet. My support ticket number is 166856 please help me.

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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\
**Post date:** [November 14, 2017, 9:58pm UTC](https://forum.gameflip.com/t/support-stopped-replying/10699/2 "2017-11-14T21:58:25Z")

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> [@Ghgggggg](#):
>
> 166856

I saw that your ticket was answered already. please contact me via PM if you have any other issues.

Thanks!