# Suspended account , help me

**URL:** <https://forum.gameflip.com/t/suspended-account-help-me/8660>\
**Category:** Gameflip - Questions & Suggestions\
**Created:** [August 29, 2017, 2:19pm UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660 "2017-08-29T14:19:29Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![RaducuStar](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@RaducuStar](https://forum.gameflip.com/u/RaducuStar)\
**Post date:** [August 29, 2017, 2:19pm UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660/1 "2017-08-29T14:19:30Z")

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Hello , i am new on gameflip and i want to know why my account is suspended ? I sold 5 rocket league keys and a gta5 game for steam without problems ! I have 4 positive rate , 0 negative and 0 neutral ! But why my account is suspended ? when i tried to sell my last game ( H1Z1: KotK ) there appears a message : Account Suspended ! what can i do in this situation , and i have 22USD in wallet and i can’t use them :(( I am so sad , i need some help !

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**Author:** ![op\_JOkEr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/op_joker/32/29_2.png) [@op\_JOkEr](https://forum.gameflip.com/u/op_JOkEr)\
**Post date:** [August 29, 2017, 9:50pm UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660/2 "2017-08-29T21:50:46Z")

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Where did you acquire the games you’ve been selling?

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**Author:** ![RaducuStar](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@RaducuStar](https://forum.gameflip.com/u/RaducuStar)\
**Post date:** [August 30, 2017, 5:58am UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660/3 "2017-08-30T05:58:59Z")

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I received them from a friend of mine , he gifted me for my birthday . I dont know from where he bought those keys , probably g2a .

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**Author:** ![op\_JOkEr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/op_joker/32/29_2.png) [@op\_JOkEr](https://forum.gameflip.com/u/op_JOkEr)\
**Post date:** [August 30, 2017, 7:44pm UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660/4 "2017-08-30T19:44:14Z")

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Well, what happens with keys from places like these is that they’re usually not legitimate and there’s a high chance that your account was suspended due to that.

Codes from unreliable sources usually gets revoked and that could take a while. Even if the buyer redeems the item and rates the seller positively, the revoke can come after and wipe the game out of their library.

Selling keys like that is a violation of our terms of service.

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**Author:** ![RaducuStar](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@RaducuStar](https://forum.gameflip.com/u/RaducuStar)\
**Post date:** [August 30, 2017, 7:57pm UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660/5 "2017-08-30T19:57:19Z")

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Ok , I understand , yes I received only positive reviews , in future I will not sell those type of keys , only from steam ! But I want that my account to be unsuspended because I have 22 usd and I can’t withdraw them or use ☹ Thanks for help 😄

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**Author:** ![Luis\_Tiago\_Andrighet](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/luis_tiago_andrighet/32/18265_2.png) [@Luis\_Tiago\_Andrighet](https://forum.gameflip.com/u/Luis_Tiago_Andrighet)\
**Post date:** [August 30, 2017, 8:08pm UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660/6 "2017-08-30T20:08:30Z")

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Why your friend give to you 5 rocket league keys?

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**Author:** ![RaducuStar](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@RaducuStar](https://forum.gameflip.com/u/RaducuStar)\
**Post date:** [August 30, 2017, 8:19pm UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660/7 "2017-08-30T20:19:34Z")

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Not steam keys , in game items ( like cs:go keys )

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**Author:** ![op\_JOkEr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/op_joker/32/29_2.png) [@op\_JOkEr](https://forum.gameflip.com/u/op_JOkEr)\
**Post date:** [August 30, 2017, 8:53pm UTC](https://forum.gameflip.com/t/suspended-account-help-me/8660/8 "2017-08-30T20:53:08Z")

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> [@RaducuStar](#):
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> But I want that my account to be unsuspended because I have 22 usd and I can’t withdraw them or use

Please follow up with support. If the case I mentioned is correct, we cannot unsuspend. That’s a violation of the terms that causes monetary and reputation losses to Gameflip as we reimburse the buyers upon providing convincing evidence that the keys were revoked.
