# This is ASININE! Is there a customer support number? **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [March 11, 2019, 7:07pm UTC](https://forum.gameflip.com/t/this-is-asinine-is-there-a-customer-support-number/20077 "2019-03-11T19:07:44Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Curtis\_Bracksieck](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/curtis_bracksieck/32/7729_2.png) [@Curtis\_Bracksieck](https://forum.gameflip.com/u/Curtis_Bracksieck)\ **Post date:** [March 11, 2019, 7:07pm UTC](https://forum.gameflip.com/t/this-is-asinine-is-there-a-customer-support-number/20077/1 "2019-03-11T19:07:44Z")
I made a purchase and now it’s “under review”. WTH is there to review? It’s a purchase made with a Visa Gift Card and it’s under review asking for pictures of me and my ID? really? what is this going to do for you, but I did it. Now it says it’s going to take a few days? I made an online digital purchase for a reason… I didn’t want to drive to the store and I didn’t want to wait. Now it’s gonna be a few days and my funds are tied up with this crap show. This is unacceptable. What is a number so that I can call and get this taken care of? We have put up with the constant scammers that you cannot get under control and then wait to be refunded, usually in a few hours or less, but that not the point. But if this is how paying customers are to be treated, I will be done with GameFlip. We should at least have a number to call for these issues. You should put new sellers through this ID verification, not established customers with all positive feedback that only make a few purchases every month or so. Then maybe you would not have so many scammers. ID: S3LXAA Trans: 1a4ff21e-06d3-4f1f-87f9-c4c0cba57e96 ---
**Author:** ![usergx](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/usergx/32/9112_2.png) [@usergx](https://forum.gameflip.com/u/usergx)\ **Post date:** [March 11, 2019, 7:09pm UTC](https://forum.gameflip.com/t/this-is-asinine-is-there-a-customer-support-number/20077/2 "2019-03-11T19:09:32Z")
yes… It is quite rare that support are not available today… And they should be connected ---
**Author:** ![usdeals3](https://avatars.discourse-cdn.com/v4/letter/u/22d042/32.png) [@usdeals3](https://forum.gameflip.com/u/usdeals3)\ **Post date:** [March 11, 2019, 7:45pm UTC](https://forum.gameflip.com/t/this-is-asinine-is-there-a-customer-support-number/20077/3 "2019-03-11T19:45:53Z")
The funds will usually be added within 24 hours if its under review. This step is usually taken if one has a new payment method or a large addition of funds . Its best to add small amount gradually to avoid this . If it happens one , the chances are one will get this similar review more often . Adding small amounts gradually helps . Also having ID , phone , payment verified helps too . I personally find it very annoying too , but they must have a reason to do this . Unfortunately nothing can be done . I have been in similar situation . ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\ **Post date:** [April 10, 2019, 7:45pm UTC](https://forum.gameflip.com/t/this-is-asinine-is-there-a-customer-support-number/20077/4 "2019-04-10T19:45:54Z")
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