# Trouble signing in - Security Code Phone

**URL:** <https://forum.gameflip.com/t/trouble-signing-in-security-code-phone/24588>\
**Category:** Gameflip - Help & Bugs\
**Created:** [August 26, 2019, 6:28pm UTC](https://forum.gameflip.com/t/trouble-signing-in-security-code-phone/24588 "2019-08-26T18:28:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![juniorbrena](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@juniorbrena](https://forum.gameflip.com/u/juniorbrena)\
**Post date:** [August 26, 2019, 6:28pm UTC](https://forum.gameflip.com/t/trouble-signing-in-security-code-phone/24588/1 "2019-08-26T18:28:33Z")

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Hello, I need to log in to my account, but my phone is not receiving gameflip security codes. I need help with this. I am now using a new phone number, and I would like to update to my new number.

My profile code is: KF2QA2

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**Author:** ![galacticarm](https://avatars.discourse-cdn.com/v4/letter/g/a9a28c/32.png) [@galacticarm](https://forum.gameflip.com/u/galacticarm)\
**Post date:** [August 26, 2019, 6:45pm UTC](https://forum.gameflip.com/t/trouble-signing-in-security-code-phone/24588/2 "2019-08-26T18:45:16Z")

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For security-related request like this you should use the ticket form [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new)

Put in your old phone number in the form and request a phone number change.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\
**Post date:** [September 25, 2019, 6:51pm UTC](https://forum.gameflip.com/t/trouble-signing-in-security-code-phone/24588/3 "2019-09-25T18:51:32Z")

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