# Trying to find out why is the suspension

**URL:** <https://forum.gameflip.com/t/trying-to-find-out-why-is-the-suspension/20872>\
**Category:** Discussion - General\
**Created:** [April 9, 2019, 5:50pm UTC](https://forum.gameflip.com/t/trying-to-find-out-why-is-the-suspension/20872 "2019-04-09T17:50:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Gameflipwhy](https://avatars.discourse-cdn.com/v4/letter/g/bc79bd/32.png) [@Gameflipwhy](https://forum.gameflip.com/u/Gameflipwhy)\
**Post date:** [April 9, 2019, 5:50pm UTC](https://forum.gameflip.com/t/trying-to-find-out-why-is-the-suspension/20872/1 "2019-04-09T17:50:12Z")

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Hey there Gameflip,

My account was suspended and I’m trying to find a reason why. I contacted customer service but seems like it’s a generic email. Can you investigate a bit farther in that matter? Thanks!

My code is: wv1w42

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**Author:** ![Gameflipwhy](https://avatars.discourse-cdn.com/v4/letter/g/bc79bd/32.png) [@Gameflipwhy](https://forum.gameflip.com/u/Gameflipwhy)\
**Post date:** [April 10, 2019, 5:03pm UTC](https://forum.gameflip.com/t/trying-to-find-out-why-is-the-suspension/20872/2 "2019-04-10T17:03:24Z")

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@DunnBiscuit

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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\
**Post date:** [April 10, 2019, 6:10pm UTC](https://forum.gameflip.com/t/trying-to-find-out-why-is-the-suspension/20872/3 "2019-04-10T18:10:39Z")

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> [@Gameflipwhy](#):
>
> wv1w42

Your account was suspended since it is an alternate account from a suspended one.  
That other account was suspended last year due to purchasing/selling items from/to an alternate account.

I’m unable to help you further here, sorry.

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**Author:** ![DunnBiscuit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/dunnbiscuit/32/3331_2.png) [@DunnBiscuit](https://forum.gameflip.com/u/DunnBiscuit)\
**Post date:** [April 10, 2019, 6:10pm UTC](https://forum.gameflip.com/t/trying-to-find-out-why-is-the-suspension/20872/4 "2019-04-10T18:10:41Z")

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Closed on April 10, 2019, 6:10pm UTC