# Unable to sign back into my account **URL:** \ **Category:** Discussion - General\ **Created:** [July 10, 2019, 6:31pm UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407 "2019-07-10T18:31:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![War\_Lord](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/war_lord/32/11582_2.png) [@War\_Lord](https://forum.gameflip.com/u/War_Lord)\ **Post date:** [July 10, 2019, 6:31pm UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407/1 "2019-07-10T18:31:29Z")
Hello, so recently my Gameflip mobile app has been glitching out to the point where I cannot check my listings, and my notifications, so I decided to reinstall the mobile app, however it asked for the security code only available to mobile app users which I obviously don’t have access to considering I just deleted the app. So the only other way to log in was through mobile text, however at the time I needed to switch my phone number so I no longer have access to my phone number. And now I’m unable to log into my account with over $160 on it. ---
**Author:** ![Oscar\_Ha](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/oscar_ha/32/11189_2.png) [@Oscar\_Ha](https://forum.gameflip.com/u/Oscar_Ha)\ **Post date:** [July 10, 2019, 6:54pm UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407/2 "2019-07-10T18:54:24Z")
can’t you login via the website? [www.gameflip.com](http://www.gameflip.com) ? either way, i suggest you sent a support ticket to Gameflip help center here: [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new) ---
**Author:** ![War\_Lord](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/war_lord/32/11582_2.png) [@War\_Lord](https://forum.gameflip.com/u/War_Lord)\ **Post date:** [July 10, 2019, 7:29pm UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407/3 "2019-07-10T19:29:06Z")
Yes Unfortunately I couldn’t log in via Gameflip website because it asks for the security code from the mobile app (Which I no longer have access to) or I can receive a text (Which I no longer have access to as well) ---
**Author:** ![MajorTom](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/majortom/32/10752_2.png) [@MajorTom](https://forum.gameflip.com/u/MajorTom)\ **Post date:** [July 11, 2019, 12:34am UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407/4 "2019-07-11T00:34:45Z")
Hello [War\_Lord](https://forum.gameflip.com/u/War_Lord), Could you please pm me your phone number + your profile code, so I can further assist you with this? ---
**Author:** ![War\_Lord](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/war_lord/32/11582_2.png) [@War\_Lord](https://forum.gameflip.com/u/War_Lord)\ **Post date:** [July 11, 2019, 2:28am UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407/5 "2019-07-11T02:28:02Z")
Hello, may I ask how can i direct message you on here? ---
**Author:** ![Ti\_n\_S\_n\_Bui](https://avatars.discourse-cdn.com/v4/letter/t/5e9695/32.png) [@Ti\_n\_S\_n\_Bui](https://forum.gameflip.com/u/Ti_n_S_n_Bui)\ **Post date:** [July 11, 2019, 6:28am UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407/6 "2019-07-11T06:28:37Z")
@MajorTom I cant login my account because no message verify code to my mobile Please fix this problem for me ---
**Author:** ![Wayz\_Shop](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/wayz_shop/32/8225_2.png) [@Wayz\_Shop](https://forum.gameflip.com/u/Wayz_Shop)\ **Post date:** [July 11, 2019, 1:58pm UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407/7 "2019-07-11T13:58:34Z")
Click on his profile and click Message ![image](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/2X/7/7759662e4541c4d5766f19fe705de19bc5273337.png) ---
**Author:** ![War\_Lord](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/war_lord/32/11582_2.png) [@War\_Lord](https://forum.gameflip.com/u/War_Lord)\ **Post date:** [July 11, 2019, 4:01pm UTC](https://forum.gameflip.com/t/unable-to-sign-back-into-my-account/23407/8 "2019-07-11T16:01:38Z")
Hello, I have sent you a message could you please check? Thanks.