# Unfair Given Poor Rating **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [December 11, 2020, 12:38am UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295 "2020-12-11T00:38:09Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ZagorShop](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/zagorshop/32/18158_2.png) [@ZagorShop](https://forum.gameflip.com/u/ZagorShop)\ **Post date:** [December 11, 2020, 12:38am UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/1 "2020-12-11T00:38:09Z")
Hello there, I have a problem. A customer gave me poor rating even we completed a trade without a problem (also completed the delivery maximum in 10 minutes after he purchased).He got exactly right item which he bought and after that he also confirmed the order.But after that i noticed that he gave a poor rating and he wrote that he didnt get the item in his note.I got all screenshots while we doing trade with a success.That’s my profile Code “CRWSM8” . I created ticket about unfair poor rating, and my ticket number is “640220” But even 3 days passed noone replied yet . Can you check it if possible please? He gave me poor rating without any reason,this unfair poor rating affecting my sales a lot. I am very uncomfortable with this situation. Need your help. Thank you ! @DarkKnight, @MajorTom, @Sparkling_Juice Also this is order id: e5746508-0c2c-4262-aaf4-d71e71d0bbf8 ![BRHOM 1](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/b/e/be9db05a3635e04ed0abff9535b74062c1ceef55.jpeg) ![BRHOM2](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/5/8/5868d0a035f2407a16177ee41cfd3805d13b28dc.jpeg) ![BRHOM3](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/4/644bff4cec3f9a92964ad681e7506446d03a48ae.jpeg) ---
**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\ **Post date:** [December 11, 2020, 1:28am UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/2 "2020-12-11T01:28:46Z")
Hello, > [@How to get an unfair rating verified](https://forum.gameflip.com/t/how-to-get-an-unfair-rating-verified/34996): > > Hey Flippers! If you received a rating that you feel is unfair and would like to have the Support Team verify the possibility to remove it, please open a ticket using the link below: Inside the ticket, don’t forget to show the rating you want removed and explain why you think the rating received is unfair with proof (screenshots, video link and etc.) ok? If you have questions or would like the admins to check the ticket here through the forum, feel free to send us a PM. Also, keep in mind … You can DM them (MajorTom and DarkKnight) your ticket ID and information. I believe DM usually would get a reply faster. But do note that it might still take a day or a few days. > [@ZagorShop](#): > > I created ticket about unfair poor rating, and my ticket number is “640220” But even 3 days passed noone replied yet . Can you check it if possible please? He gave me poor rating without any reason,this unfair poor rating affecting my sales a lot. I am very uncomfortable with this situation. Usually it takes longer than 3 days. I can’t check that but DarkKnight and MajorTom can. I understand your situation but you will have to wait for a reply from support/them. I suggest that you send both a DM as well. ---
**Author:** ![GamingRacerHD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/gamingracerhd/32/18196_2.png) [@GamingRacerHD](https://forum.gameflip.com/u/GamingRacerHD)\ **Post date:** [December 11, 2020, 2:32pm UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/3 "2020-12-11T14:32:03Z")
Hi, @DarkKnight @Sparkling_Juice Can I get the following bad rating removed? I delivered item in 5 hours which unfortunately for him was to long even though it says “Deliver within 1 days” he also mentioned he will rate after 6 hours to annoy me and of course gives me a bad rating. e9d0e5c2-7f24-4b5b-9129-ba4fb1f41068 ---
**Author:** ![Sparkling\_Juice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/sparkling_juice/32/19853_2.png) [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)\ **Post date:** [December 11, 2020, 2:50pm UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/4 "2020-12-11T14:50:24Z")
You will need to submit a request to Support first. [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new) > [@How to get an unfair rating verified](https://forum.gameflip.com/t/how-to-get-an-unfair-rating-verified/34996): > > Hey Flippers! If you received a rating that you feel is unfair and would like to have the Support Team verify the possibility to remove it, please open a ticket using the link below: Inside the ticket, don’t forget to show the rating you want removed and explain why you think the rating received is unfair with proof (screenshots, video link and etc.) ok? If you have questions or would like the admins to check the ticket here through the forum, feel free to send us a PM. Also, keep in mind … ^^^ They no longer remove it via forums/live chat but can probably speed up if you DM DarkKnight with ticket ID. ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [December 13, 2020, 5:04pm UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/5 "2020-12-13T17:04:44Z")
Hello @ZagorShop, Sorry for the wait. I can see that the Support Team answered you on Friday and is already verifying your case. This they are already verifying, you will need to wait for their resolution ok. Hope you have a great day! God Speed! 🔱 ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [December 13, 2020, 5:08pm UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/6 "2020-12-13T17:08:35Z")
Hey @GamingRacerHD! As @Sparkling_Juice informed, please open a ticket following the information that is on the ‘How to get an unfair rating verified’ forum topic. God Speed! 🔱 ---
**Author:** ![GamingRacerHD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/gamingracerhd/32/18196_2.png) [@GamingRacerHD](https://forum.gameflip.com/u/GamingRacerHD)\ **Post date:** [December 13, 2020, 5:50pm UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/7 "2020-12-13T17:50:24Z")
Yeah I already created one yesterday, no response yet from it though. ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [December 13, 2020, 5:52pm UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/8 "2020-12-13T17:52:22Z")
Great, @GamingRacerHD! Could you please provide me the ticket number? God Speed! 🔱 ---
**Author:** ![ZagorShop](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/zagorshop/32/18158_2.png) [@ZagorShop](https://forum.gameflip.com/u/ZagorShop)\ **Post date:** [December 13, 2020, 10:42pm UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/9 "2020-12-13T22:42:57Z")
@DarkKnight Yeah support team answered me on Friday. I sent more proofs, and waiting reply ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\ **Post date:** [January 12, 2021, 10:43pm UTC](https://forum.gameflip.com/t/unfair-given-poor-rating/35295/10 "2021-01-12T22:43:09Z")
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