# Unfair neutral feedback from buyer **URL:** \ **Category:** Discussion - General\ **Created:** [October 23, 2019, 7:50am UTC](https://forum.gameflip.com/t/unfair-neutral-feedback-from-buyer/26229 "2019-10-23T07:50:42Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![THC\_Mod.Shop](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/thc_mod.shop/32/12825_2.png) [@THC\_Mod.Shop](https://forum.gameflip.com/u/THC_Mod.Shop)\ **Post date:** [October 23, 2019, 7:50am UTC](https://forum.gameflip.com/t/unfair-neutral-feedback-from-buyer/26229/1 "2019-10-23T07:50:43Z")
Hello, I recently received a neutral feedback from a regular buyer. He bought an item while I was not online, he sent a message after which I ![image](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/2X/5/518439d3e4288717591d093fc8f24491105934e4.png) obviously didn’t respond to because I was sleeping. He then proceeds to send me 3 more messages on Gameflip and via the PlayStation network messages about his order. My page clearly says “if you do not receive a response I am sleeping or unavailable and will respond ASAP”. Not only is that information in my bio my listings are for 24 hour delivery so technically I was still well within the delivery time frame. These buyers think they can make a purchase and demand delivery whenever they want and don’t consider that fact that people eat, sleep, and have a life outside this website. So he proceeded to leave a neutral saying “ Helped when they decided to wake up, took them some time to help afterwards” Ok… so we sellers are slaves I’m assuming. I was nice enough to get out my bed at 3am to give him his order because he’s a regular customer and he leaves that kind of feedback. Totally unfair and I would like the rating removed if at all possible. Considering there is information on my page about timelines and why a buyer might receive no response. Included screenshot of messages he sent me on PlayStation network, time is 3:38am for proof of what I’ve stated. Thank you kindly • Order Number: 1fcd0b10-12a4-4a50-8dfb-9d0c28cb8738 • My profile code: 274ZYC ---
**Author:** ![THC\_Mod.Shop](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/thc_mod.shop/32/12825_2.png) [@THC\_Mod.Shop](https://forum.gameflip.com/u/THC_Mod.Shop)\ **Post date:** [October 23, 2019, 7:53am UTC](https://forum.gameflip.com/t/unfair-neutral-feedback-from-buyer/26229/2 "2019-10-23T07:53:06Z")
@DarkKnight @DunnBiscuit @MajorTom ---
**Author:** ![BlackEdition](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@BlackEdition](https://forum.gameflip.com/u/BlackEdition)\ **Post date:** [October 23, 2019, 12:16pm UTC](https://forum.gameflip.com/t/unfair-neutral-feedback-from-buyer/26229/3 "2019-10-23T12:16:16Z")
I totally understand where you’re coming from. Sometimes I get the same treatment when dealing with some customers. It’s unfortunate that some people in life can’t recognize that they are buying from a human that has their own life, family, sleep, eat, and the time difference between regions and all of that. You also clearly specify your delivery/business schedule before they buy but lucky us they just decide to ignore all of that and demand things their own way. I feel your pain! may god be with us! ---
**Author:** ![DarkKnight](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/darkknight/32/10751_2.png) [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)\ **Post date:** [October 25, 2019, 7:27pm UTC](https://forum.gameflip.com/t/unfair-neutral-feedback-from-buyer/26229/4 "2019-10-25T19:27:33Z")
Hey @THC_Mod.Shop, I can see here that your neutral rating has already been removed 😉 Have a great day! God Speed! 🔱