# Unfair rating removal **URL:** \ **Category:** Gameflip - Help & Bugs\ **Created:** [May 23, 2020, 3:02pm UTC](https://forum.gameflip.com/t/unfair-rating-removal/31570 "2020-05-23T15:02:34Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Warvex](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/warvex/32/11377_2.png) [@Warvex](https://forum.gameflip.com/u/Warvex)\ **Post date:** [May 23, 2020, 3:02pm UTC](https://forum.gameflip.com/t/unfair-rating-removal/31570/1 "2020-05-23T15:02:34Z")
My code is: APCT5J Hello, Need help with a unfair rating removal. Last night had a guy buy two things from me, i responded quick delivered quick but for some reason he gave me a red rating with a positive review. His other rating he gave me was green. Whether this was a mistake on his part or a mean move out of spite was hoping u guys can help me. Ill post pic and order number. Thank you. Order #: dc4cf927-81bc-4127-a9cb-f4bc155fbeb8 ![image](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/2X/f/f565f09afae680be27e30b6572780df3753dcbb6.png) ---
**Author:** ![Noxcy](https://avatars.discourse-cdn.com/v4/letter/n/cab0a1/32.png) [@Noxcy](https://forum.gameflip.com/u/Noxcy)\ **Post date:** [May 23, 2020, 8:11pm UTC](https://forum.gameflip.com/t/unfair-rating-removal/31570/2 "2020-05-23T20:11:43Z")
If You haven’t done so already you should also open a ticket providing all this same formation and explanation. (Sometimes support gets to it quicker them an admin on here) Just depends how busy everybody is ---
**Author:** ![Warvex](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/warvex/32/11377_2.png) [@Warvex](https://forum.gameflip.com/u/Warvex)\ **Post date:** [May 23, 2020, 8:30pm UTC](https://forum.gameflip.com/t/unfair-rating-removal/31570/3 "2020-05-23T20:30:37Z")
Hey Noxcy thank you for your reply. Yes I wasn’t sure who to write about this issue so I did do both actually. My ticket is still pending. This is first time something like this has happen to me, so I am still kind of new to how to seek help on this kind of issue. But I appreciate the info. ---
**Author:** ![Noxcy](https://avatars.discourse-cdn.com/v4/letter/n/cab0a1/32.png) [@Noxcy](https://forum.gameflip.com/u/Noxcy)\ **Post date:** [May 23, 2020, 10:44pm UTC](https://forum.gameflip.com/t/unfair-rating-removal/31570/4 "2020-05-23T22:44:37Z")
If he had left you a neutral saying that it would have been a little harder to remove it but since it’s a negative I have no doubt that the rating will be removed once somebody gets a chance to look into it. Just keep in mind it could take up to 5 days or so for your ticket to be resolved (Support has been busier then usual lately) no problem, glad I can help 😀 ---
**Author:** ![Aeralo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/aeralo/32/20060_2.png) [@Aeralo](https://forum.gameflip.com/u/Aeralo)\ **Post date:** [May 24, 2020, 9:46pm UTC](https://forum.gameflip.com/t/unfair-rating-removal/31570/5 "2020-05-24T21:46:05Z")
Hello Warvex, To get an unfair rating removal, it’s very easy. You have given your Invite Code and the Transaction ID. A moderator, such as @DarkKnight will contact you as soon as they can. If it is in your favor, they will remove it for you. ---
**Author:** ![Warvex](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/warvex/32/11377_2.png) [@Warvex](https://forum.gameflip.com/u/Warvex)\ **Post date:** [May 26, 2020, 10:56pm UTC](https://forum.gameflip.com/t/unfair-rating-removal/31570/6 "2020-05-26T22:56:32Z")
Thank you guys. Issue has been resolved. Appreciate the great help ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gameflipapp/original/3X/6/7/679dbb225106cfc22ac464afbc5c2b539d13a32a.png) [@system](https://forum.gameflip.com/u/system)\ **Post date:** [June 25, 2020, 10:56pm UTC](https://forum.gameflip.com/t/unfair-rating-removal/31570/7 "2020-06-25T22:56:39Z")
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