# Why Under Review
**URL:** https://forum.gameflip.com/t/why-under-review/39692
**Category:** Gameflip - Help & Bugs
**Created:** [March 2, 2022, 4:08am UTC](https://forum.gameflip.com/t/why-under-review/39692 "2022-03-02T04:08:18Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@OrangeTooth630](https://forum.gameflip.com/u/OrangeTooth630)
#### Post date: [March 2, 2022, 4:08am UTC](https://forum.gameflip.com/t/why-under-review/39692/1 "2022-03-02T04:08:18Z")
Need help item purchased is under review. I have already verify my id so why is this still a problem?
---
### Author:  [@OrangeTooth630](https://forum.gameflip.com/u/OrangeTooth630)
#### Post date: [March 4, 2022, 5:57am UTC](https://forum.gameflip.com/t/why-under-review/39692/2 "2022-03-04T05:57:08Z")
I have now verified my credit card and i still get under review whats the point of getting my info verify if my purchases are still getting review?
---
### Author:  [@larryVe](https://forum.gameflip.com/u/larryVe)
#### Post date: [March 4, 2022, 11:30am UTC](https://forum.gameflip.com/t/why-under-review/39692/3 "2022-03-04T11:30:36Z")
on god LOL
---
### Author:  [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)
#### Post date: [March 10, 2022, 7:49pm UTC](https://forum.gameflip.com/t/why-under-review/39692/4 "2022-03-10T19:49:00Z")
Hello @OrangeTooth630,
Could you please inform me your invite code so I can take a look into your account?
Also, keep in mind that after you verify you still might have an order or a few go under review, but as time goes by and our system recognizes your purchase patterns this should occur less frequently.
Godspeed! đź”±
---
### Author:  [@flip](https://forum.gameflip.com/u/flip)
#### Post date: [March 10, 2022, 7:49pm UTC](https://forum.gameflip.com/t/why-under-review/39692/5 "2022-03-10T19:49:50Z")
same for me. whats the point ?
---
### Author:  [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)
#### Post date: [March 10, 2022, 7:50pm UTC](https://forum.gameflip.com/t/why-under-review/39692/6 "2022-03-10T19:50:23Z")
Hello @flip,
Could you please provide me your invite code so I can take a look into your account as well?
Godspeed! đź”±
---
### Author:  [@Jubrilas](https://forum.gameflip.com/u/Jubrilas)
#### Post date: [March 10, 2022, 7:50pm UTC](https://forum.gameflip.com/t/why-under-review/39692/7 "2022-03-10T19:50:46Z")
I just requested for a payout and the status is stuck at “needs approval”. Can you please have a look into it?
Profile is XU4B7E
---
### Author:  [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)
#### Post date: [March 10, 2022, 7:51pm UTC](https://forum.gameflip.com/t/why-under-review/39692/8 "2022-03-10T19:51:23Z")
Hello @Jubrilas!
I have verified your payout and can see that it was already approved.
Godspeed! đź”±
---
### Author:  [@OrangeTooth630](https://forum.gameflip.com/u/OrangeTooth630)
#### Post date: [March 16, 2022, 7:14am UTC](https://forum.gameflip.com/t/why-under-review/39692/9 "2022-03-16T07:14:10Z")
Its has been fixed i also wanna change my phone number thats linked since i dont have access to it anymore
---
### Author:  [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)
#### Post date: [March 16, 2022, 8:01am UTC](https://forum.gameflip.com/t/why-under-review/39692/10 "2022-03-16T08:01:42Z")
To change phone number that’s linked to your Gameflip account , you will need to contact Support as stated (from another topic about changing phone number)
> [@I WANT TO CHANGE MY PHONE NUMBEr](https://forum.gameflip.com/t/i-want-to-change-my-phone-number/31807/8):
>
> To request a number change, you need to open a ticket for the Support Team ok.
>
> Please contact the support team using the link below:
>
> [https://gameflip.zendesk.com/hc/en-us/requests/new](https://gameflip.zendesk.com/hc/en-us/requests/new)
---
### Author:  [@OrangeTooth630](https://forum.gameflip.com/u/OrangeTooth630)
#### Post date: [March 16, 2022, 9:56pm UTC](https://forum.gameflip.com/t/why-under-review/39692/11 "2022-03-16T21:56:57Z")
Yes i have done that but the person that reply to my ticket has not replied to since march 9 which is 7days
---
### Author:  [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)
#### Post date: [March 17, 2022, 11:40am UTC](https://forum.gameflip.com/t/why-under-review/39692/12 "2022-03-17T11:40:29Z")
> [@OrangeTooth630](#):
>
> Yes i have done that but the person that reply to my ticket has not replied to since march 9 which is 7days
You will need to provide DarkKnight the ticket ID for DarkKnight to be able to check
---
### Author:  [@xir](https://forum.gameflip.com/u/xir)
#### Post date: [March 18, 2022, 10:09pm UTC](https://forum.gameflip.com/t/why-under-review/39692/13 "2022-03-18T22:09:44Z")
hello, my old steam account ( connected with gameflip ) banned on cs:go, and i want buy new skin to my new account but i cant chane my steam account, i have balance on my gf account, can reset my steam connect? @Sparkling_Juice @DarkKnight
---
### Author:  [@Sparkling\_Juice](https://forum.gameflip.com/u/Sparkling_Juice)
#### Post date: [March 19, 2022, 7:55am UTC](https://forum.gameflip.com/t/why-under-review/39692/14 "2022-03-19T07:55:03Z")
> [@xir](#):
>
> hello, my old steam account ( connected with gameflip ) banned on cs:go, and i want buy new skin to my new account but i cant chane my steam account, i have balance on my gf account, can reset my steam connect? @Sparkling_Juice @DarkKnight
I can’t help because I am only a forums mod, normal buyer/seller on Gameflip. I don’t think they are able to change/reset linked steam account but I can’t confirm that so you need to ask Support or wait for DarkKnight/other [Staff](https://forum.gameflip.com/g/moderators) to reply you.
You can always make a ticket to Support first to ask followed by giving DarkKnight the ticket ID or wait for DarkKnight’s reply.
---
### Author:  [@xir](https://forum.gameflip.com/u/xir)
#### Post date: [March 22, 2022, 10:15pm UTC](https://forum.gameflip.com/t/why-under-review/39692/15 "2022-03-22T22:15:01Z")
here mu ticket id ; 756247
---
### Author:  [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)
#### Post date: [March 22, 2022, 10:18pm UTC](https://forum.gameflip.com/t/why-under-review/39692/16 "2022-03-22T22:18:27Z")
Hello @xir!
I think you added the wrong ticket here as the subject does not match with what you are asking here.
Could you please double check the ticket number?
In this case, only the Support Team will be able to help out to verify the possibility of removing the connected Steam account, but I could check the ticket for you.
Godspeed! đź”±
---
### Author:  [@Kunal\_Gupta2](https://forum.gameflip.com/u/Kunal_Gupta2)
#### Post date: [March 23, 2022, 5:14pm UTC](https://forum.gameflip.com/t/why-under-review/39692/17 "2022-03-23T17:14:07Z")
I bought a item and I verified my phone bill and my purchase still under review. My invite code is 3B5GQ2
---
### Author:  [@Xtreme\_BlackMamba](https://forum.gameflip.com/u/Xtreme_BlackMamba)
#### Post date: [April 5, 2022, 10:33pm UTC](https://forum.gameflip.com/t/why-under-review/39692/18 "2022-04-05T22:33:46Z")
Hi , same problem with me, i verified my card and yet im still under review please i need help urgently as the item i want to buy is limited time.
---
### Author:  [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)
#### Post date: [April 5, 2022, 10:39pm UTC](https://forum.gameflip.com/t/why-under-review/39692/19 "2022-04-05T22:39:01Z")
Hello @Kunal_Gupta2!
As informed in [this Help Center article](https://gameflip.zendesk.com/hc/en-us/articles/360001042633-Why-am-I-being-asked-to-verify-my-identity-), the Phone Bill verification is not used for purchase reviews:
So if you would like to verify your account for purchases, you need to verify the **ID an payment** onto your account, as informed
Also, I have verified your account and do not see any orders currently pending.
I hope you have a great day!
Godspeed! đź”±
---
### Author:  [@DarkKnight](https://forum.gameflip.com/u/DarkKnight)
#### Post date: [April 5, 2022, 10:39pm UTC](https://forum.gameflip.com/t/why-under-review/39692/20 "2022-04-05T22:39:31Z")
Hello @Xtreme_BlackMamba!
Could you please provide me the order ID?
Godspeed! đź”±
[Next page](https://forum.gameflip.com/t/why-under-review/39692.md?page=2)