# Your application for "identity" verification was rejected

**URL:** <https://forum.gameflip.com/t/your-application-for-identity-verification-was-rejected/26419>\
**Category:** Discussion - General\
**Created:** [October 29, 2019, 6:34am UTC](https://forum.gameflip.com/t/your-application-for-identity-verification-was-rejected/26419 "2019-10-29T06:34:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ahmedadas](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@ahmedadas](https://forum.gameflip.com/u/ahmedadas)\
**Post date:** [October 29, 2019, 6:34am UTC](https://forum.gameflip.com/t/your-application-for-identity-verification-was-rejected/26419/1 "2019-10-29T06:34:15Z")

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Your application for “identity” verification was rejected (Information from the document sent doesn’t match the one found within your account information.).  
Please correct and reapply.

How do I find a solution to this problem ??  
What information is in my account ?

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**Author:** ![Aurora](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/aurora/32/12507_2.png) [@Aurora](https://forum.gameflip.com/u/Aurora)\
**Post date:** [October 29, 2019, 2:06pm UTC](https://forum.gameflip.com/t/your-application-for-identity-verification-was-rejected/26419/2 "2019-10-29T14:06:26Z")

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Hello @ahmedadas

It could be that your information on the ID you have provided aren’t the same in your settings. To change your details in Gameflip, go to Settings \> Address. Change so they are the same details as on the ID.

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**Author:** ![ahmedadas](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@ahmedadas](https://forum.gameflip.com/u/ahmedadas)\
**Post date:** [October 29, 2019, 3:27pm UTC](https://forum.gameflip.com/t/your-application-for-identity-verification-was-rejected/26419/3 "2019-10-29T15:27:43Z")

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ID does not have any address  
The identifier is only a personal identity  
No relationship between ID and address

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**Author:** ![Aurora](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.gameflip.com/aurora/32/12507_2.png) [@Aurora](https://forum.gameflip.com/u/Aurora)\
**Post date:** [October 29, 2019, 3:41pm UTC](https://forum.gameflip.com/t/your-application-for-identity-verification-was-rejected/26419/4 "2019-10-29T15:41:51Z")

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What ID did you use? Driver’s License, SSC or other.

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**Author:** ![ahmedadas](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@ahmedadas](https://forum.gameflip.com/u/ahmedadas)\
**Post date:** [October 29, 2019, 4:55pm UTC](https://forum.gameflip.com/t/your-application-for-identity-verification-was-rejected/26419/5 "2019-10-29T16:55:32Z")

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government issued identity document