Document Verification - how long?

How long does it take ? I added funds because I was in need of some items immediately but now the funds are on hold…
I have sent my phone bill for verification in. Is there any staff online to review it quickly ?

From this help article:

Verification procedure does not usually take long. In rare cases, however, it might take up to 2 business days.

If you submitted the verification on Friday or the weekend then it may probably take longer.

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Thanks for letting me know.

Cancelled my funds order and purchased somewhere else.