Hey I was trying to purchase something and forgot I locked my card and ended up locking my account contacted support and they haven’t gotten back to me it’s been 5 days
Ticket 1079119
Profile code 5WQXWE
Hey I was trying to purchase something and forgot I locked my card and ended up locking my account contacted support and they haven’t gotten back to me it’s been 5 days
Ticket 1079119
Profile code 5WQXWE
Hello @Mazeclb
Thanks for bringing this up. I’ve reached out to our Support team to review your case (ticket #1079119) and ensure it’s being properly handled. They’ll follow up with you directly through your ticket as soon as there’s an update.
Appreciate your patience while the team investigates this further.
They did reach back out and asked if my account is still locked like what is that and now no response
@MajorTom still no update account still locked support still not responsive
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