Help Me With My Order

So I Bought Something Thats Worth 30 USD I WAITED OVER 2 HOURS AND NOTHING Also Thats Always Says Pending And Thats Asked Me Passport and some phonenumber detalis i regret to post this since i cant so at least refund me or give me my order I Feels like i got a scam

by the way why you havent mention thats i need to take a pic with passport i am regret in anyway and i wanna or my order or my money back.

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