Bitcoin Withdraw application still didn't approved.(This is Day)

On 4/4/2019 , I’ve sent all my documents to withdraw money with Bitcoin.
But still this warning today ‘‘Your application have been submitted and will be reviewed by our staff. This process can take few days. We will email you after the process is complete.’’
After sending my documents about this I sent the Ticket and I sent @DunnBiscuit PM.
Despite the 5 days I’m still waiting and have not yet received a reply.

My code : ZXLES6


Wait a few more days it’ll get done eventually be patient

I sent this to the team so they can evaluate your application.

Thank you.