For about 3 weeks, I noticed that I was selling no more and I found it weird. A few days ago, several customers in my comments told me that they could not buy anything from my shop and that an error message appeared: ERROR APP
I don’t know how to solve the problem and that’s why I come to the forum.
User: IliTy
Profile code: 1NATN9
Hello, can you please ask them to sned us tickets with such error message so we can investigate this further?
Thanks.
Can you please ask your client to send us a ticket?
We need to request more information from him/her so we can check this further.
Meanwhile you may ask him/her to update the app or use the a computer web browser to access the marketplace and try to purchase from you.
Once he/she opens a ticket, please, send me via PM the ticket number so I can check further.
Thank you.
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