Didn't Get my refund - Wrong Address

A while ago I got refunded 50.40 In bitcoin and since haven’t got it back to my address, whether i entered the wrong address or not i would like this to be sorted, For Proof Ill attach screenshots of not receiving anything from here and my address.

Address: 19w6GMXzXSKxJ9VfnrAYmgHA8JoNJh2nnp

https://gyazo.com/65c3ddc9b3f5b7a643388294aeec9efd

Hey, have you already contacted our support? If so, can you send me the ticket number so I can check the request for you?

If not, please contact us at support@gameflip.com.

We will be able to help you further trough there.