They buyer disputed the listing because of not reading the description that the item is region locked (EU) and disputed. After that he used the key or sell it i don’t know, but after testing it its already used.
Hello! Can you send me the transaction ID or your invite code so I can look into this further?
Oh am sorry i totally forgot about that. 2WYJU3
Order ID: a2bce6aa-bc77-46a0-94f3-7d1508864fe0
Next time if that happens create a ticket to support,
Ticket can be created/submitted at : This Link
Hey! I was able to remove the hold from the transaction. Thanks!