I can't login ever since the authentication update

Hello there, I haven’t post here in a while but I need some help. Ever since the authentication update I can’t login, I have asked over on reddit and all they say was to go to the settings app and disable authentication app but I got an error when I try to do it:

I have tried to login on the website but I got another error:

The destination phone number has been blocked by Verify Geo-Permissions. ** is blocked for sms channel for all services

I submitted a ticket last week but no response ever since, what can I do? Thanks in advance!

This is the ticket number #785696

Hello @Mago6246!

I’m sorry for the wait on this.

I’m going to request the Support Team to take a look for you ok.

Godspeed! :trident:

1 Like

Hello @Mago6246!

The Support Team verified and applied a fix.

Could you please check?

Godspeed! :trident:

1 Like

Hello, i have the same problem how can I fix it, my profile id R1FL2Q

Is there anyone to help me here, @DarkKnight

Hello @Profr2!

Sorry for the wait.

I have verified your account and can see that the Support Team already solved your issue.

Hope you have a great day!

Godspeed! :trident: