Hello there, I haven’t post here in a while but I need some help. Ever since the authentication update I can’t login, I have asked over on reddit and all they say was to go to the settings app and disable authentication app but I got an error when I try to do it:
I have tried to login on the website but I got another error:
The destination phone number has been blocked by Verify Geo-Permissions. ** is blocked for sms channel for all services
I submitted a ticket last week but no response ever since, what can I do? Thanks in advance!
This is the ticket number #785696
Mago6246:
785696
Hello @Mago6246 !
I’m sorry for the wait on this.
I’m going to request the Support Team to take a look for you ok.
Godspeed!
2 Likes
Hello @Mago6246 !
The Support Team verified and applied a fix.
Could you please check?
Godspeed!
1 Like
Profr2
August 18, 2023, 3:00pm
4
Hello, i have the same problem how can I fix it, my profile id R1FL2Q
Profr2
August 18, 2023, 3:00pm
5
Is there anyone to help me here, @DarkKnight
Profr2:
R1FL2Q
Hello @Profr2 !
Sorry for the wait.
I have verified your account and can see that the Support Team already solved your issue.
Hope you have a great day!
Godspeed!
1 Like
Hi I have the same problem
Hello @Noam_Carpentier !
Sorry for the wait.
I verified your account and it seems you have access again. Are you still having issues?
Godspeed!
