i cant login to my account!

when i enter my login and press to sign in it says please contact customer support via menu > help > contact support sorry for any inconvenience. how do i get this fixed so that i can login

https://gameflip.zendesk.com/hc/en-us/requests/new
Contact Support by submitting a request first and DM the People who can Help with that on Forums with ticket ID and relevant Information. ^^^^

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