I don't have a phone bill (prepaid)

I submited my national ID for verification but I am not able to upload my mobile bill because I am using prepaid SIM card. I have contacted the company (Straight Talk) and they won’t provide anything else. Gameflip doesn’t accept the screen shots I have sent from their website either.

This situation has caused funds that have already left my account to be held by Gameflip pending the submission of a document I cannot obtain. I am not given an option to cancel the transactions either. Email support is unresponsive.

My Profile Code is 3YF824

The transactions in question are:


If the funds are not in your gameflip wallet then they haven’t left your bank account, they are just frozen by your bank, but they are still there.