Payoneer payout option greyed out

So my friend recently made a Payoneer account when he goes to cash out he can not press the confirm payout button. His Payoneer was approved and everything ready to go everything is greyed out when try to press confirm payout button

Gameflip app says to sign into Payoneer but after he signs in there is no option to payout

Is this a bug or is he missing something important ?

I also use Payoneer and have never encountered this issue so I’m hoping maybe somebody knows something that can help

His invite code is CJN1L5 any help would be appreciated.

@MajorTom @DarkKnight @op_JOkEr

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