promotional issue

I recently bought an item worth 30$ still i dint get the 3$ reward kindly help me with this issue

Profile Code=M9M4J8

Order ID=f237db6f-a287-41d1-86a1-8b56dd3a992b

You may need to submit a ticket in regards to this at the below link.

If you have submitted a ticket, please be patient and hopefully they’re able to resolve the issue for you. When did the purchase occur? Also, is the transaction complete? Was this $30 with fees? Or was the item listed at $30? May have something to do with it as well.

can someone tag admins here?? i can really use some help