Suspended account, 0 response

Hello, my account was suspended, your support requested confirmation documents, sent 10 days ago, still 0 response.
Can you help me pls?

Helpdesk id: #165599
Invite code: KRW24E

Thank you

Hello! 2 weeks ago i sent all documents for verification to support, 3 days more after i started this post still no response on forum.
Are you kidding me?
Support - ignore, forum - ignore.
Scam site?

I just checked your account, and saw that you made racist comments using an alternate account of yours. Unfortunately I can’t help you further in this case.