Trying to add a new card, it doesn't work and says first name has invalid length

Gameflip - Help & Bugs
1

I am trying to add a card, but as title says, it responds with an error saying:
Error: order.customer.personalInformation.name.firstName: FIELD_LENGTH_INVALID

Any help would be appreciated.

2

Are you using the website, Android app, or iOS app? If using an app then which version? (☰ > Settings > Version)

Did you register using the Google/Facebook button, or through Gameflip (username+password registration)?

When adding the credit card, did you put your full name in the “Card Holder” field?

3
  1. I am using website
  2. I registered with google
  3. I put my full name
4

In case it’s a problem with the website, you could try using the Android or iOS app to add the card: ☰ > Settings > Payment Method. Then you should be able to use it on either platform.

Please check https://gameflip.com/settings and on the “First Name” and “Last Name” do they look correct? Is the “First Name” field empty, or has a space in it?

5

Im having the same issue that guy was having and i dont understand what to do. I have used the website and the app. I have quadruple checked my info. Nothing works.

6

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